Applied AI & Agents TPM - Lead Enterprise AI Programs

Citi; New York (NY); In loco; USD 192.000 - 288.000; Tempo pieno

Descrizione del lavoro

The Applied AI and Agents Factory at Citi seeks a senior Technical Program Manager to lead end-to-end AI and agentic engineering initiatives across the bank.

You will coordinate with business and technology teams, drive milestones, governance reviews, and risk assessments, and ensure scalable, secure deployment.

This role requires 10+ years of PM experience, strong AI/ML literacy, and outstanding communication with executive leadership.

Competenze

• 10+ years of relevant experience in technical program management.
• Strong technical literacy in AI/ML delivery lifecycles and deployment patterns.
• Proven ability to navigate matrixed global organizations and communicate with executives.

Mansioni

• Drives central program execution and governance across all Applied AI Factory delivery streams.
• Leads LOB engagement management, intake qualification, and SLA tracking for AI agent projects.
• Establishes dashboards tracking delivery velocity, approvals, cost efficiency, and ROI.
• Facilitates governance operations including MRM reviews and risk tiering for agent deployments.
• Coordinates cross-pod alignment with control partners to ensure risk management.
• Applies Agile/Scrum practices to AI delivery and manages sprint velocity and blockers.

Conoscenze

Technical program management

AI/ML delivery lifecycles

Distributed cloud deployment

Executive communication

Stakeholder management

Formazione

Bachelor

Master preferred

Descrizione del lavoro

The Applied AI and Agents Factory at Citi seeks a senior Technical Program Manager to lead end-to-end AI and agentic engineering initiatives across the bank.

You will coordinate with business and technology teams, drive milestones, governance reviews, and risk assessments, and ensure scalable, secure deployment.

This role requires 10+ years of PM experience, strong AI/ML literacy, and outstanding communication with executive leadership.