AI Lead Technical Program Manager

Testing Site - JPMC; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Testing Site - JPMC seeks a Lead Technical Program Manager to guide cutting-edge AI projects within Consumer & Community Banking. You will drive delivery of complex technology programs, manage resources and budget, and lead high-performing teams across the firm.

The role requires strong analytical reasoning, executive presentation skills, and the ability to navigate ambiguity while aligning technology initiatives with business goals.

Qualifications

• 5+ years leading complex technology programs in large organizations.
• Advanced stakeholder management across cross-functional teams.
• Vendor relations and access to shared applications/services.
• Proven ability to manage resources and budgets in agile environments.
• Strong analytical problem-solving and task decomposition.
• Ability to learn AI tools quickly and present to senior leaders.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‑time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross‑functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data‑driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Drive and manager AI programs with high level Stakeholders across CCB organizations
• Regularly meet and present to Managing Directors across CCB Product and Technology

Skills

Stakeholder mgmt

Vendor relations

Resource budgeting

Analytical reasoning

AI tools

Executive presentation

Multi-project mgmt

Job description

Leverage your deep technical expertise and leadership to guide cutting‑edge AI projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Consumer & Community Banking, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high‑performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision‑making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‑time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross‑functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data‑driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Drive and manager AI programs with high level Stakeholders across CCB organizations
• Regularly meet and present to Managing Directors across CCB Product and Technology

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision‑making across cross‑functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on‑demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high‑performing teams in a fast‑paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem‑solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Strong ability to learn and quickly pick up AI tools and methods
• Exceptionally comfortable and confident in presenting to high level stakeholders
• Strong in managing multiple projects and fire drills

Preferred qualifications, capabilities, and skills

• Strong AI tools and methods experience
• Lead Technical Program Management experience in a very large and complex Financial services environment