Applications Systems Specialist

Adult Correction; North Carolina; Hybrid; USD 88,000 - 131,000; Full time

Job summary

The North Carolina Department of Health and Human Services (NCDHHS) is seeking an Applications Systems Specialist I (NS) to manage data workflows, improve processes, and implement applications within the Data Office. The role involves collaborating with stakeholders across DHHS to understand data needs and develop analytics and dashboards.

Based in Raleigh, NC, the position offers hybrid onsite reporting with opportunities to work on enterprise data initiatives and modernize older systems to

Qualifications

• Ability to work on diverse teams with senior leadership, technical and non-technical stakeholders.
• Ability to evaluate existing applications and define problems effectively to propose solutions.
• Experience leading teams and supervising lower-level staff.
• Experience in SQL, SAS, R, or Python codes.
• Experience using visualization tools such as Tableau or Power BI.

Responsibilities

• Develop data workflows and improve processes or implement new applications.
• Plan analytics and visualization projects and coordinate with stakeholders across the department.
• Design, test, and troubleshoot application workflows and data pipelines.
• Create process documentation and training materials for end users.
• Mentor and train staff in standard development practices.

Skills

SQL

SAS

R

Python

Team collaboration

Tools

Tableau

Power BI

Job description

Agency

Dept of Health and Human Services Division SEC OFFICE - INFO TECH Job Classification Title Applications Systems Specialist I (NS) Position Number 60038061 Grade DT10

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Data Office is accountable for enterprise-wide data strategy, quality, integrity, and governance standards across multiple divisions within DHHS programs. The Data Office will facilitate Department-wide decisions and policies that are based on reliable, well characterized data that are easy to access and query. Data governance and best practices implemented and overseen by the Data Office will in turn enable empirical, data-driven

The Applications Systems Analyst will report to the Data Office Director and will be responsible for data workflows, process improvement or new implementation of applications and systems, planning of analytics and visualization projects, communication with stakeholders across the department to understand data-related needs, and coordinating with external data requestors.

This role works with management to define and design complex applications or solutions to meet the business development requirements. This is technical and analytical work in developing, designing, configuring, scripting, and/or supporting applications for the business. This role is responsible for independently gathering requirements, designing, and developing application systems or solutions within the data architecture established for DHHS. This position will be responsible for testing and troubleshooting system workflows, creating process documentation and training materials, and developing dashboards where applicable.

This position must have the ability to quickly learn new systems and analyze specialized applications to make appropriate business processes and technical recommendations within these systems. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas. The position may be involved in uplifting many of the older versions and technologies used in the current environment to newer versions and/or state-of-the-art technologies.

Duties also include participation in strategic planning with Business Partners, Vendors, and organizational unit management; participating in project planning and estimating efforts; consultation and planning for specific modifications and enhancements to production applications/information systems; monitoring technical effort activities for adherence to schedules, milestones and deliverables; making recommendations to management on enterprise development practices, standards and tools; mentoring and training other organizational unit applications development staff in standard development practices, standards and tools; monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures.

The position may only be assigned to support different application efforts as necessary to support the funded purpose and changing priorities within DHHS.

Knowledge Skills and Abilities/Management Preferences

• Ability to work on diverse teams that consist of senior leadership, technical and non-technical stakeholders
• Ability to evaluate and analyze existing applications/processes and define problems effectively in order to make recommendations
• Ability to lead teams and supervise the efforts of lower-level staff
• Experience in writing SQL, SAS, R, or Python codes
• Experience in using visualization tools such as Tableau or PowerBI

Salary Grade Range: $87,617.00 - $131,426.00

Recruitment Range: $95,000.00 - $116,102.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

Posting Details

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department's mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary's Office supports the effective coordination of ov