Applications Systems Specialist

State of North Carolina; United States; Hybrid; USD 88,000 - 131,000; Full time

Benefits offered by this job

Health insurance options

Retirement plans

Paid vacation, sick leave

Job summary

State of North Carolina seeks an Applications Systems Specialist I to advance data workflows, analytics projects, and dashboards within DHHS Data Office. You will gather requirements, design and develop applications, and coordinate with stakeholders to improve data governance and program outcomes.

The role emphasizes independent initiative, testing, and documentation, with hybrid onsite reporting in Raleigh, NC, and collaboration across divisions to uplift legacy systems to modern technologies.

Qualifications

• Bachelor's degree in computer science or IT field with progressive experience in business applications.
• Associate degree with 5+ years in business application consulting or development.
• Eight years experience with GED or high school diploma and related work.
• Equivalent mix of education and experience accepted.

Responsibilities

• Gather requirements and design complex applications within the data architecture.
• Develop, test, and troubleshoot data workflows and dashboards.
• Create process documentation and training materials.
• Coordinate with stakeholders and plan analytics initiatives.

Skills

Team collaboration

Requirements analysis

Leadership

SQL

SAS

R

Python

Tableau

PowerBI

Education

Bachelor's degree in computer science or IT field

Associate degree in computer science or IT field

GED or high school diploma with 8 years experience

Equivalent combination of education and experience

Tools

SQL

SAS

R

Python

Tableau

PowerBI

Job description

Applications Systems Specialist I (NS)

Agency Department of Health and Human Services, Division SEC OFFICE - INFO TECH.

Grade DT10. Position Number 60038061.

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Data Office is accountable for enterprise-wide data strategy, quality, integrity, and governance standards across multiple divisions within DHHS programs. The Data Office will facilitate Department-wide decisions and policies that are based on reliable, well characterized data that are easy to access and query. Data governance and best practices implemented and overseen by the Data Office will in turn enable empirical, data-driven The Applications Systems Analyst will report to the Data Office Director and will be responsible for data workflows, process improvement or new implementation of applications and systems, planning of analytics and visualization projects, communication with stakeholders across the department to understand data-related needs, and coordinating with external data requestors. This role works with management to define and design complex applications or solutions to meet the business development requirements. This is technical and analytical work in developing, designing, configuring, scripting, and/or supporting applications for the business. This role is responsible for independently gathering requirements, designing, and developing application systems or solutions within the data architecture established for DHHS. This position will be responsible for testing and troubleshooting system workflows, creating process documentation and training materials, and developing dashboards where applicable. This position must have the ability to quickly learn new systems and analyze specialized applications to make appropriate business processes and technical recommendations within these systems. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas. The position may be involved in uplifting many of the older versions and technologies used in the current environment to newer versions and/or state-of-the-art technologies. Duties also include participation in strategic planning with Business Partners, Vendors, and organizational unit management; participating in project planning and estimating efforts; consultation and planning for specific modifications and enhancements to production applications/information systems; monitoring technical effort activities for adherence to schedules, milestones and deliverables; making recommendations to management on enterprise development practices, standards and tools; mentoring and training other organizational unit applications development staff in standard development practices, standards and tools; monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures. The position may only be assigned to support different application efforts as necessary to support the funded purpose and changing priorities within DHHS.

Salary

Salary Grade Range: $87,617.00 - $131,426.00. Recruitment Range: $95,000.00 - $116,102.00.

Preferred KSAs & Management Preferences

Applicants who possess the following skills are preferred: Ability to work on diverse teams that consist of senior leadership, technical and non-technical stakeholders. Ability to evaluate and analyze existing applications/processes and define problems effectively in order to make recommendations. Ability to lead teams and supervise the efforts of lower-level staff. Experience in writing SQL, SAS, R, or Python codes. Experience in using visualization tools such as Tableau or PowerBI.

Deadline

The Posting Will Close At 11:59 P.M. The Night Before The End Date.

Funding

This Position Is Funded In Part Through Federal Funds.

Location & Hybrid Eligibility

Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC.

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

Compensation and Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.

We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

Minimum Education and Experience

• Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and four years of progressive experience in business application consulting or development
• Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and five years of progressive experience in business application consulting or development
• High School or General Education Development (GED) diploma and eight years of experience in business application consulting or development
• An equivalent combination of education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.