Applications & Systems Analyst — Drive Process & Training

Slocum-Dickson Medical Group, PLLC; United States; On-site; USD 57,000 - 97,000; Full time

Job summary

Slocum-Dickson Medical Group, PLLC seeks an Application / Systems Analyst to act as the primary liaison between users and applications. You will document requirements, train users, and ensure smooth operation of healthcare IT systems across departments.

The role covers configuration, testing, deployment, and ongoing support, with emphasis on process improvement and quality assurance. On-site work and occasional travel may be required.

Qualifications

• Bachelor degree or higher in a technical field; or equivalent experience.
• Experience with programming, systems analysis, and problem solving.

Responsibilities

• Provide end-user support and training on applications.
• Configure, modify, test, implement and support application software.
• Write and maintain system documentation and change control artifacts.
• Manage user needs and document requirements for system improvements.
• Assist with QoS/VoIP tech knowledge and Avaya related apps.

Skills

Programming

Systems analysis

Problem solving

Education

Bachelor in technical field

Associate degree + 2 years related exp

High school + 4 years related exp

Tools

Avaya IP Office

XIMA

Chronicall

Active Directory

Job description

Slocum-Dickson Medical Group, PLLC seeks an Application / Systems Analyst to act as the primary liaison between users and applications. You will document requirements, train users, and ensure smooth operation of healthcare IT systems across departments.

The role covers configuration, testing, deployment, and ongoing support, with emphasis on process improvement and quality assurance. On-site work and occasional travel may be required.