Applications Support & Systems Analyst (Yardi/Nexus/MRI)

Cushman & Wakefield; St. Louis (MO); Hybrid; USD 54,000 - 63,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

HSA/FSA programs

Retirement savings plan

Paid time off

Job summary

Cushman & Wakefield is seeking an Application Support Analyst in St. Louis. You will support enterprise systems like Yardi Voyager, Nexus, MRI, and related applications, acting as a subject matter expert and guiding system functionality to ensure accurate accounting processes.

You will monitor ServiceNow, resolve AP/AR issues, validate reports, and collaborate with Dev/Platform teams to optimize performance and user experience across the organization.

Qualifications

• 2-3 years support experience with Nexus (Bottomline), MRI or Yardi Voyager 7S.
• Fluency in SQL programming language.
• Strong knowledge of Microsoft Excel, including formulas, pivot tables, and data analysis tools.
• 1+ year of experience supporting accounting or real estate software.

Responsibilities

• Monitor and manage the ServiceNow queue, ensuring timely response to client requests.
• Resolve AP/AR transactional issues across supported modules and business functions.
• Validate and support Analytical/Custom/Scheduled/Standard report issues.
• Resolve requests requiring SQL data fix packages.
• Lead and facilitate the daily Change Management (CHG) deployment process.
• Collaborate with Dev Team to organize/deploy Prod Release items and document outcomes.
• Provide guidance on best practices for standard system operations and procedures.

Skills

SQL

Excel

Accounting basics

Real estate software support

Education

Bachelor's Degree (preferred)

Tools

MRI

Yardi Voyager 7S

Nexus (Bottomline)

Job description

Cushman & Wakefield is seeking an Application Support Analyst in St. Louis. You will support enterprise systems like Yardi Voyager, Nexus, MRI, and related applications, acting as a subject matter expert and guiding system functionality to ensure accurate accounting processes.

You will monitor ServiceNow, resolve AP/AR issues, validate reports, and collaborate with Dev/Platform teams to optimize performance and user experience across the organization.