Applications Support Specialist

Larimer County Assessor; Fort Collins (CO); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Larimer County Assessor's Office is seeking an Applications Support Specialist to join an established team in Fort Collins. The role provides training from senior specialists and focuses on compiling data functions to ensure accuracy and efficiency, primarily supporting RealWare and related applications.

The position supports a hybrid remote work environment, with in-office/remote options after training and a schedule of M-F 7:30-4:30.

Qualifications

• Experience extracting and reporting data from databases.
• Experience building dashboards in Power BI or Tableau.
• Ability to write test scripts and documentation.

Responsibilities

• Extract data for state-mandated and tax reports.
• Build dashboards in Power BI or Tableau for staff workflows.
• Write training docs and test scripts; coach staff.
• Maintain CAMA tables and validate valuation factors.
• Troubleshoot applications and support users.
• Manage system access and security profiles.
• Coordinate with IT or vendors on issues.
• Contribute to continuous improvement of applications and workflows.
• Administer TIF areas per statutes and guidance.

Skills

Data extraction

Reporting

Dashboards

Training & coaching

CAMA administration

Application support

System access & security

Vendor coordination

Problem solving

Learning agility

Adaptability

Tools

Power BI

Tableau

SQL

Job description

Overview

The Larimer County Assessor's Office is seeking to hire an Applications Support Specialist to join an established team. This individual is highly motivated and detail-oriented, and will receive training from senior application support specialists to compile and understand multiple data functions & processes to ensure accuracy and promote efficiency. This position provides support for vendor-provided applications used within the Assessor's office, mostly working with RealWare.

We value a work environment with a sustainable work-life balance, professional co-workers, and the satisfaction of doing work that serves our community. We support a hybrid remote work environment. We see this position as the beginning of a long-term and rewarding career with Larimer County. If you are passionate about problem-solving and working with data, we encourage you to apply.

Schedule:M-F 7:30-4:30. An in-office/remote hybrid option will be available after initial training.

What you'll be doing:

• Data Extraction & Reporting: State-mandated and tax authority reports, tax increment financing tracking and reporting, annual state assessment audit reporting, and ad hoc database queries for staff and external data requests.
• Dashboards & Data Visualization: Building data visualization dashboards (Power BI / Tableau) for staff workflows, edit checking, and data presentation to assist management decisions.
• Training & Project Support: Writing documentation and training materials, writing test scripts, coaching staff, and managing small projects.
• CAMA Table Administration: Setting up, entering, and validating annual factors and reference tables that drive valuation and taxation. This includes Marshall & Swift cost factors, legislative value reductions, mill levies, and general CAMA-system table maintenance.
• Application Support: Supporting departmental business applications by troubleshooting issues and assisting users.
• System Access & Security: Managing system access, security profiles, and user roles.
• Issue Resolution & Vendor Coordination: Resolving and tracking issues, coordinating with IT or vendors when needed.
• Continuous Improvement: Contributing to the design and ongoing improvement of applications and workflows.
• Tax Increment Financing (TIF): Administering TIF areas per current statutes and Division guidance: establish base values, track non-reassessment changes, calculate and apportion base and increment annually, and report values on the Abstract, certifications, and tax warrant.

What we're looking for:

• Problem Solving: An individual with creative problem-solving skills – our team often takes a manual task or other limitations, gaps in clarity of data to accomplish tasks, etc., and creates a workflow or tools to assist and make processes more effective and efficient.
• Learning Agility: A self-motivated learner who enjoys approaching new problems.
• Adaptability: Someone comfortable shifting gears between scheduled tasks and urgent requests/support issues.
• Database Experience: Familiarity with working in a versioned, relational database.
• Communication: Clear written and verbal communication skills for working with coworkers, users, supervisors, and vendors.
• Application Knowledge: Technical aptitude to understand and support assigned applications in depth.