Applications Support & Reporting Specialist

Sylvania; Michigan; On-site; USD 61,000 - 86,000; Full time

Job summary

Ingham ISD is seeking an Application Support Analyst to coordinate the implementation and ongoing use of application software and databases for the ISD and districts. You will improve administrative processes through full use of software capabilities and provide expert support to district personnel.

The role involves training users, writing reports, and supporting data-driven decisions, with a strong focus on collaboration and efficiency in a school district setting.

Qualifications

• Bachelor's degree in technology or related field; 5+ years in network app support and DB management; certifications may substitute.
• One to three years of experience in applications support.
• Demonstrated ability to provide technical support to non-technical users.

Responsibilities

• Provides expert level technical support of network applications and databases to District and constituent district/school personnel.
• Assists end users in the effective use of data, applications, and databases through trainings.
• Creates/writes reports, exports, and queries to meet the needs of the District and constituent districts/schools.

Skills

Technical support

User training

Report creation

Education

Bachelor's degree in technology or related field

Job description

Ingham ISD is seeking an Application Support Analyst to coordinate the implementation and ongoing use of application software and databases for the ISD and districts. You will improve administrative processes through full use of software capabilities and provide expert support to district personnel.

The role involves training users, writing reports, and supporting data-driven decisions, with a strong focus on collaboration and efficiency in a school district setting.