Applications Specialist

CEM Corporation; Matthews (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

CEM Corporation, headquartered in Matthews, NC, seeks an Applications Specialist to support the Process Control division by developing and applying testing methods for multiple instruments. The role requires precise reporting, collaboration with internal teams, and the ability to translate results into actionable insights.

Ideal candidates bring a BA/BS in a physical science and 1–3 years laboratory experience, with strong technical writing skills and customer-facing exposure a plus.

Qualifications

• BA/BS in chemistry, food sciences, biology, or related physical science.
• 1–3 years of experience in a laboratory environment.
• Demonstrated aptitude for technical writing and clear reporting.

Responsibilities

• Perform standard reference testing via Kjeldahl digestion, Soxhlet extraction, acid hydrolysis and more.
• Develop novel testing solutions for fat, moisture/solids, protein and ash analyses.
• Establish clear communication lines with technical and marketing teams.
• Generate, communicate and present data externally to support customer issue resolution.
• Compile organized lab reports with reproducible data.
• Maintain understanding of CEM technology and reference testing methods.
• Other duties as assigned.

Skills

Technical writing

Communication

Organizational skills

Team collaboration

Education

BA/BS in chemistry or related

Job description

CEM Corporation is a leading global provider of solutions for critical laboratory application in analytical laboratory, chemical synthesis, biotechnology, environmental testing, and food processing markets. As a worldwide leader in laboratory instrumentation and chemical solutions, the company was founded in 1978 and has nearly 200 patents and over 10 R&D 100 awards for its microwave-based products. CEM's headquarters is located in Matthews, NC and operates subsidiaries in the United Kingdom, France, Germany, Ireland, Italy, Japan, and Singapore.

CEM Corporation (Matthews, NC) is seeking a highly self-motivated individual to join our team as a Applications Specialist. In this pivotal role, the Applications Specialist will be responsible for supporting, creating and developing applications for CEM’s Process Control division, including the ORACLE, SMART 6, Phoenix BLACK, Sprint, SAM-255 and legacy units. The 6-month goal for the Applications Specialist is to have the ability to own the entire application development process with moderate support from the team. This will require identifying and performing the appropriate reference testing methods, maintaining an organized and detailed laboratory notebook with results that can be replicated, writing up clear reports from provided templates with accuracy and precision, and communicating results to both internal and external stakeholders. In-house training will be provided on all CEM instrumentation, as well as training on processes developed by the current applications team.

Responsibilities

Applications Specialist Responsibilities Include but not limited to:

• Perform standard reference testing via Kjeldahl digestion, Soxhlet extraction, Acid Hydrolysis and more.
• Work with applications team to develop novel testing solutions for fat, moisture/solids, protein and ash analyses.
• Establish clear lines of communication and strong working relationships to support technical and marketing teams.
• Generate, communicate and present data externally to support and resolve any customer issues.
• Compile well organized lab reports that contain data that can be reproduced and is easily followed by any member of the process team.
• Maintain an understanding of CEM technology, competitive technology and standard reference testing methods.
• Other duties as assigned and where needed

Qualifications

Qualifications:

• Required: BA/BS in chemistry, food sciences, biology, or related physical science
• 1-3 years of experience in a laboratory environment, university lab experience welcomed
• Demonstrated aptitude for technical writing, beyond fact presentation (i.e., white papers, persuasive arguments, application notes, etc.)
• Previous customer facing and/or large-scale presentation exposure a plus

Other Skills

• Curiosity to learn new skills and confidence to offer insight from past experience
• Customer centric attitude paired with the willingness to assist the team where needed
• Strong organization, documentation, planning, interpersonal, written and oral communication skills

CEM Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.