Applications Manager II

4rahlp1 American Homes 4 Rent, L.P.; Las Vegas (NV); On-site; USD 105,000 - 132,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Tuition reimbursement

Job summary

American Homes 4 Rent, LP is seeking an Applications Manager II to manage administration, maintenance, and escalations for assigned applications. The role involves collecting user needs, designing system solutions, documenting procedures, and supporting policy implementation at the leadership level.

The position requires a Bachelor’s degree and 3+ years in related IT areas, with at least 2 years in a supervisory role. Strong communication and process improvement skills are essential.

Qualifications

• Requires 3+ years in Application Management, Systems/Analysis, IT Support Management or related fields.
• Minimum 2 years managerial/leadership experience with direct reports.
• Knowledge of UML, Agile, Waterfall development methodologies.

Responsibilities

• Maintains and enhances standard operating procedures and processes for sustainable architectures.
• Creates new process docs, procedures, and policies with IT and business stakeholders.
• Negotiates and manages vendor and internal relationships across business to support projects.
• Supports other IT teams during escalations and projects.
• Manages release process, testing, and communication for the assigned application platform.
• Facilitates change management, test scripts, communication plans, and rollout/rollback plans.
• Performs administration, maintenance, and updates of application platforms and handles defects and escalations.

Skills

Application management

Leadership

IT governance

Communication

Agile methodologies

UML

Education

Bachelor's degree in related field

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The Applications Manager II is responsible for administration, maintenance, and complex support escalations of assigned applications. Collects and analyzes information from system users to formulate the scope and objectives of the system. Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions. Estimates the cost of system solutions, prepares project plans to provide input into decisions, and prioritizes projects and allocation of IT resources. Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system. Works in a cross-functional team environment and collaborates effectively to implement and maintain solutions. Supports senior leadership in the development of policy and strategy implementation for short-term results. Problems faced may be difficult but typically are not complex. Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders.

Responsibilities

• Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments.
• Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders.
• Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests.
• Supports other IT teams as part of escalations and/or projects.
• Manages release process, testing and communication for assigned application platform.
• Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.

Requirements

• High School Diploma / GED required.
• Bachelor's degree in Accounting, Business Management, Computer Science, Information Technology and/or related field preferred.
• Minimum 3 years’ experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis, Technology Business Process Development and/or related.
• Minimum 2 years managerial / leadership experience with direct reports.
• Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall.
• Excellent verbal and written communication, planning, analysis, and organization skills.
• Advanced business/application analysis skills.
• Must be able to implement process improvement changes with leadership direction.

The anticipated pay range/scale for this position is $105,322.00 to $131,652.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

This position is eligible to receive a discretionary annual bonus.

Perks and Benefits

• Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program.

The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.

American Homes 4 Rent, LP ("AMH") provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail]. Know your rights. In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMH participates in the E-Verify program. Learn more about E-Verify. Illinois Privacy Notice: IL E-Verify Notice. Information regarding our collection and use of your personal information can be found here. Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.