Applications Engineer - USA
MasterMover Ltd
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Benefits offered by this job
Job summary
MasterMover Inc. in Charlotte, NC is seeking an Applications Engineer to work directly with manufacturers and logistics facilities, evaluating, demonstrating and helping adopt AGV and advanced material movement technologies in real-world environments.
This hands-on, field-facing role requires traveling across North America to customer sites, delivering demonstrations, validating applications, training operators and supporting successful deployment.
Qualifications
- Practical AGV experience.
- Experience supporting automation, robotics, intralogistics or material handling applications.
- Customer-facing technical experience.
- Strong communication and presentation skills.
- Mechanical and technical problem-solving capability.
- Ability to work independently in customer environments.
- Willingness to travel extensively throughout North America.
- A passion for technology and customer success.
Responsibilities
- Evaluate customer applications and perform site assessments.
- Demonstrate technology and validate AGV solutions in real environments.
- Plan and run customer evaluations, trials and proofs of concept.
- Provide operator training and support product adoption at sites.
- Act as a trusted technical advisor throughout the customer journey.
Skills
Job description
At MasterMover Inc., we are transforming how manufacturers, logistics operations and industrial facilities move materials through innovative AGV technology, advanced material movement solutions and specialist technology platforms. Based in Charlotte, NC, our North American business focuses on helping customers improve safety, productivity, and operational efficiency through smarter material movement.
As our business continues to expand, we're looking for an experienced Applications Engineer to become one of our leading technical specialists, helping customers evaluate, experience, and successfully adopt our growing portfolio of technologies.
This is not a desk-based engineering role.
This is a highly visible, customer-facing position where you'll spend time in factories, warehouses and distribution facilities, working directly with customers, demonstrating technology, validating applications and supporting successful implementation.
If you enjoy solving real-world problems, working with innovative technology and seeing first-hand how your work helps customers improve their operations, we'd love to hear from you.
You'll support customer evaluations, demonstrations and implementation activities across:
- AGV solutions
- Technology Options
- Multi-Link applications
- Advanced material movement technologies
- Emerging automation solutions
- Future product introductions
This role offers the opportunity to become one of MasterMover's leading field application specialists, helping customers solve complex material movement challenges with some of the industry's most innovative technologies.
- Conduct customer site evaluations and operational assessments.
- Understand material movement challenges and application requirements.
- Assess the suitability of MasterMover technologies for customer operations.
- Identify operational considerations, constraints and implementation requirements.
- Produce clear, decision-ready application assessments.
- Plan, prepare and deliver engaging customer demonstrations.
- Conduct AGV and Technology Options trials in real operating environments.
- Demonstrate the value of automation, safety and productivity improvements.
- Gather customer feedback and performance observations.
- Document outcomes and recommended next steps.
- Support commissioning and route validation activities.
- Assist with site acceptance and customer handover.
- Deliver operator familiarisation and product training.
- Help customers successfully adopt new technologies within their operations.
- Act as a trusted technical resource throughout the customer journey.
- Develop deep expertise across AGVs, Technology Options and advanced material movement solutions.
- Support new product launches and introduction activities.
- Provide valuable customer and market feedback to internal teams.
- Contribute to the continuous improvement of products, training and best practices.
- Practical AGV experience.
- Experience supporting automation, robotics, intralogistics or material handling applications.
- Customer-facing technical experience.
- Strong communication and presentation skills.
- Mechanical and technical problem-solving capability.
- Ability to work independently in customer environments.
- Willingness to travel extensively throughout North America.
- A passion for technology and customer success.
- AGV or AMR deployment experience.
- Manufacturing, warehousing or logistics experience.
- Experience training customers or end users.
- Experience supporting technology adoption programmes.
From AGVs and Multi-Link applications to future Technology Options and advanced material movement solutions, you'll be at the forefront of innovation in industrial material handling.
You'll be the person helping customers experience technology in real-world environments and demonstrating how automation can transform their operations.
As our product portfolio continues to evolve, you'll develop expertise across AGVs, automation, advanced vehicle technologies and emerging product platforms.
Work directly with leading manufacturers, logistics providers and industrial businesses throughout the region.
Join a company investing in innovation, customer success and the future of material movement across North America. The business operates from Charlotte, NC and continues to expand its technology capabilities and customer reach.
This is not a traditional sales engineering position.
Sales owns the commercial opportunity. Product and Engineering teams own detailed solution design and technical approval.
Your role is to:
- Evaluate applications
- Demonstrate technology
You will be the person who helps customers experience what's possible and build confidence in the technology.
What Success Looks LikeYou'll be successful when you consistently deliver:
- Decision-ready application assessments
- Safe and conclusive demonstrations
- Successful implementation and site acceptance
- Customers ready to operate and adopt the technology successfully
- Clear technical coordination, communication and escalation
Ready to Help Customers Experience the Future of Material Movement?Join MasterMover Inc. as our Applications Engineer and help customers move from interest in automation to confident, successful adoption of AGV, Technology Options and advanced material movement solutions.
- 401K
- Health insurance
- Dental insurance
- Vision insurance
- Life assurance and disability cover
- Paid time off and company holidays
- Professional training
Airfield Industrial EstateMoor Farm RoadAshbourneDerbyshireDE6 1HDUnited Kingdom
+44 01335347700
careers@mastermover.com
MasterMover GmbH+49 02761 83 33 400
MasterMover SARL23 Avenue Christian Doppler77700Bailly-RomainvilliersFrance
+33 06 02 16 99 25
MasterMover Inc8041-J Arrowridge BoulevardCharlotteNorth CarolinaUnited States of America
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