Applications Engineer - Mid Atlantic

Methods Machine Tools Inc; Baltimore (MD); On-site; USD 53,726 - 81,278; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Education Assistance

401(k) Plan

Career growth opportunity

Job summary

Methods Machine Tools, Inc. is seeking an Applications Engineer to cover the Mid-Atlantic region, reporting to the Applications Manager in Charlotte, NC. The role focuses on supporting CNC machines, programming, and customer training, with occasional overnight travel.

The ideal candidate has extensive CNC programming experience, broad machining knowledge, and strong problem-solving abilities. Travel to customer sites for installations, training, and support is required.

Qualifications

• Bachelor's degree in mechanical engineering, manufacturing engineering, industrial engineering, or related field. Certifications in CNC technologies are a plus.
• Minimum of 10 years of hands-on CNC operation, programming, and applications experience in manufacturing environments.

Responsibilities

• Provide technical application support to customers, remotely and on-site.
• Assist in CNC machine setup and configuration for optimal performance.
• Develop, modify, and optimize CNC programs; troubleshoot machine operations and software/hardware issues.
• Train customers on CNC operations, programming techniques, and machine maintenance.
• Create and maintain documentation for programming, procedures, and troubleshooting steps.
• Conduct tests and demonstrations of new CNC systems; provide feedback to engineering teams.
• Collaborate with sales to tailor CNC solutions to customer needs.
• Stay up-to-date with CNC technology advancements and improve efficiency.

Skills

CNC programming

Machining processes

Troubleshooting

Customer training

Documentation

Collaboration with sales

CAD/CAM software

Automation and robotics

Project management

Education

Bachelor's degree in mechanical/ Manufacturing/ Industrial engineering

Tools

Fanuc CNC

CAD/CAM software

Job description

Description

Methods Machine Tools, Inc. supplies high-quality, high-precision machine tools and automation solutions, and designs integrated custom machining processes and systems.

We are seeking an Applications Engineer to cover the Mid-Atlantic region reporting to the Applications Manager in Charlotte, NC

Position Overview:

This position is responsible for supporting the application, setup, programming, and operation of CNC machines. The ideal candidate will have expertise in CNC programming, machining processes, and the ability to support customers with technical issues. Position requires occasional overnight travel

Key Responsibilities:

1. Technical Support: Provide technical application support to customers, both remotely and on-site, ensuring CNC machines are running efficiently.
2. Machine Setup & Operation: Assist in the initial setup and configuration of CNC machines, ensuring optimal machine performance.
3. Programming & Troubleshooting: Develop, modify, and optimize CNC programs. Troubleshoot and resolve any issues related to machine operations, including software and hardware challenges.
4. Customer Training: Train customers on CNC machine operations, programming techniques, and machine maintenance to maximize productivity and ensure safety.
5. Documentation: Create and maintain detailed documentation for programming, procedures, and troubleshooting steps.
6. Product Testing: Conduct tests and demonstrations of new CNC systems, providing feedback to engineering and product development teams.
7. Collaboration: Work closely with sales teams to tailor CNC solutions to customer needs.
8. Continuous Improvement: Stay up-to-date with advancements in CNC technology, integrating new features and methods to improve efficiency.

Qualifications:

• Education: Bachelor's degree in mechanical engineering, Manufacturing Engineering, Industrial Engineering, or related field. Relevant certifications and training in CNC technologies are a plus.
• Experience: Minimum of 10 years of hands-on experience with CNC machine operation, programming, and applications in manufacturing or production environments.

Skills:

• Proficiency with CNC programming languages (e.g., G-code, M-code, Fanuc)
• Strong knowledge of CNC machine types (e.g., mills, lathes, multi-axis machines).
• Understanding of machining processes, cutting tools, and materials.
• Experience in troubleshooting and resolving technical issues with CNC equipment.
• Excellent problem-solving and analytical skills. Strong communication skills for customer support and internal collaboration.
• Ability to train and mentor staff or customers effectively.
• Experience with CAD/CAM software
• Familiarity with automation and robotics in CNC manufacturing environments.
• Project management experience is an advantage.

Work Environment:

• This position may require travel to customer sites for installations, training, and support.
• The role involves a mix of office work (technical support, programming) and fieldwork (on-site troubleshooting and customer interaction).

Salary:

$39.24 - $59.35 per hour

The listed salary range represents our good faith estimate for this position. Final compensation will be determined based on a candidate’s experience, skills, and qualifications, and may exceed the posted range for highly qualified candidates.

Benefits:

• Medical, Dental, Vision, Paid time off, Education Assistance, 401(k) Plan, and great opportunity for career growth.

Methods Machine is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.