Applications Engineer: Lab Testing to Customer Solutions

IDEX Corporation; Massachusetts; On-site; USD 69,200 - 103,800; Full time

Benefits offered by this job

Health benefits

401(k) retirement savings program with

PTO

and more

Job summary

IDEX Corporation in Massachusetts is seeking an Applications Specialist who provides technical applications and process expertise to support customers, sales teams, and internal stakeholders. The role is hands-on and customer-facing, combining laboratory testing, engineering judgment, and technical communication to enable successful equipment selection, demonstrations, and customer adoption.

The position requires performing laboratory, pilot, and production-scale testing using Fitzpatrick,

Qualifications

• Post-secondary education in engineering or equivalent required.
• 2-5 years applications engineering experience preferred.
• Hands-on experience with powder and liquid processing equipment.
• Strong communication, analytical and customer-facing skills required.
• Technical applications support for processing equipment.
• Hands-on lab testing, sample evaluation and technical reporting.
• Customer demos, presentations, and travel (regional & international).
• Strong engineering judgment and problem-solving abilities.

Responsibilities

• Conduct laboratory, pilot, and production-scale testing of customer materials using Fitzpatrick, Quadro and Matcon equipment.
• Analyze test results and prepare clear technical reports and documentation.
• Serve as technical liaison between Customers, Sales, Engineering, and Product teams.
• Support sales activities including demonstrations, presentations, and customer visits.
• Explain and demonstrate equipment operation, capabilities, and benefits.
• Remain current with industry trends, technologies, and customer processes.

Skills

Technical communications

Customer-facing skills

Laboratory testing

Education

Post-secondary education in Engineering (Process or Mechanical preferred) or equivalent

2-5 years applications engineering experience (Applications Specialist)

Hands-on experience with powder and liquid processing equipment

Strong communication, analytical, and customer-facing skills

Technical applications support for powder (and in senior role, liquid) processing equipment

Hands-on customer lab testing, sample evaluation, and technical reporting

Customer interaction, demos, presentations, and occasional travel (regional & international)

Strong emphasis on engineering judgment, customer problem-solving, and communication

Job description

IDEX Corporation in Massachusetts is seeking an Applications Specialist who provides technical applications and process expertise to support customers, sales teams, and internal stakeholders. The role is hands-on and customer-facing, combining laboratory testing, engineering judgment, and technical communication to enable successful equipment selection, demonstrations, and customer adoption.

The position requires performing laboratory, pilot, and production-scale testing using Fitzpatrick,