Application Engineer

PumpMan; Maple Heights (OH); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan with company match

Paid Time Off: Start with 3 weeks

7 paid holidays

Job summary

PumpMan, located in Maple Heights, Ohio, is seeking a qualified engineer to develop accurate quotations for pump and part requests. The role requires collaboration with various clients and suppliers across multiple sectors, ensuring compliance and troubleshooting challenges during project evaluations.

The ideal candidate will have a Bachelor's degree in engineering, strong communication skills, and a minimum of 5 years of experience in the Water & Wastewater industry. Benefits include comprehensive insurance packages and a work-life balance with generous paid time off.

Qualifications

• 5-7 years of experience in municipal or commercial industrial sectors.
• Proficiency with pump selection software and CRM.
• Willingness to travel to job sites and client locations.

Responsibilities

• Develop accurate quotations for pump and parts requests.
• Collaborate with clients to assess pump system needs.
• Prepare technical documentation ensuring compliance with standards.
• Serve as a liaison among sales, manufacturers, and clients.
• Troubleshoot operational challenges and coordinate resolutions.

Skills

Pump hydraulics knowledge

Fluid handling systems

Technical documentation preparation

Strong communication skills

Problem-solving skills

Education

Bachelor's degree in mechanical, chemical, industrial, or environmental engineering

Tools

Pump selection software

CRM

Office applications

Job description

This critical role will focus on developing accurate and competitive quotations for new, duplicate, or replacement pumps and/or parts requests from the PumpMan outside sales representative and/or direct customer requests. The role will engage multiple suppliers across municipal, commercial, and industrial segments, multitask to support scope and response times, coordinate orders with the PumpMan Purchasing Buyer, and maintain accurate records in business management software.

Key Responsibilities

• Perform all duties with a Safety‑First mentality.
• Collaborate with clients—including municipal utilities, industrial plants, engineering consultants, and contractors—to assess pump system needs and recommend optimal equipment solutions.
• Interpret technical specifications and drawings, develop customized proposals, and present solutions for water and wastewater treatment, water distribution, process industries, and related applications.
• Prepare accurate technical documentation and quotations while ensuring compliance with regulatory, industry, and client standards.
• Serve as a liaison among sales representatives, equipment manufacturers, internal teams, and customers throughout project evaluation, bidding, order entry, and project delivery stages.
• Provide guidance during installation/startup, troubleshoot operational challenges, and coordinate resolution of complex technical issues—sometimes requiring site visits.
• Stay informed about market trends, emerging technologies, and competitor offerings across the water and industrial landscapes.
• Support sales training and development, helping sales staff interpret technical requirements and communicate value propositions to end users.
• Build and maintain relationships with clients and manufacturers to promote solutions and expand market presence.

Required Qualifications

• Bachelor’s degree in mechanical, chemical, industrial, or environmental engineering (or equivalent experience).
• Solid working knowledge of pump hydraulics, fluid handling systems, water/wastewater treatment processes, and industrial applications.Experience interpreting technical specifications, drawings, and project requirements.
• Proficiency with pump selection software, CRM, and standard office applications.
• Strong communication, organizational, and problem‑solving skills; proven ability to work in collaborative, multi‑functional teams.
• Willingness to travel as required to job sites and client locations.

Additional Preferred Skills

• Minimum of 5‑7 years of professional experience within the municipal or commercial industrial sectors, with a significant portion directly related to the Water & Wastewater industry or a closely related field.
• Exposure to regulatory compliance requirements impacting municipal and industrial water markets.
• Prior experience supporting sales or applications for equipment representative firms.

Benefits

Insurance and Retirement packages include medical plans, dental, vision, telehealth, life insurance, disability, and a retirement plan with company match.

Work/Life Balance

• Paid Time Off: Start with 3 weeks, potentially accruing up to 5 weeks per year.
• Holidays: 7 paid holidays, including the day after Thanksgiving.
• Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.

Harrington continuously seeks new ways to enhance benefits to help employees thrive in every area of their lives.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.