Applications Engineer

Nel, ASA; Wallingford (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Nel Hydrogen in Wallingford, CT is seeking an Applications Engineer to join our Applications Engineering team. You will support sales, respond to customer technical questions, and develop quotations for hydrogen generators and related equipment.

You will review customer requirements, collaborate with engineering on documentation and product features, and help guide customers through installation while maintaining a strong focus on customer satisfaction and commercial success.

Qualifications

• Bachelor's degree in engineering in a relevant field.
• 3+ years in industrial equipment applications or technical sales.
• Strong written and verbal communication.
• Ability to translate customer needs into practical solutions.
• Experience with international customers is a plus.
• Familiar with MS Office; Salesforce is a plus.
• Knowledge of hydrogen equipment is a plus.

Responsibilities

• Support sales by responding to customer technical questions.
• Prepare quotations for Nel hydrogen generators and ancillary equipment.
• Review tender specs and provide clarifications and deviations.
• Collaborate with engineering on product documentation and improvements.
• Assist in customer calls and written responses to queries.
• Guide customers through equipment installation per guidelines.

Skills

Industry experience

Applications engineering

Technical sales

Communication skills

Customer-focused

Team collaboration

Salesforce familiarity

MS Office

Industrial controls

Education

Engineering degree (Mechanical/Electrical/Chemical/Industrial)

Tools

Salesforce

MS Office

Job description

Are you passionate about combining technical insight, customer dialogue, and commercial support to create strong solutions?

Nel Hydrogen is looking for an Applications Engineer to join our Applications Engineering team in Wallingford, CT. In this role, you will support sales, respond to customer technical questions, develop quotations, and contribute to equipment solutions that support Nel’s product sales.

If this resonates with you, this could be an exciting opportunity to apply your engineering and technical sales expertise in a global company contributing directly to the green transition.

Your new role

As an Applications Engineer, you will be a key technical contributor supporting our sales organization and customers throughout the quotation and sales process.

You will be involved in reviewing customer requirements, supporting technical discussions, preparing quotations for Nel hydrogen generators and related ancillary equipment, and collaborating with engineering on product documentation and continuous improvement.

Your responsibilities

In this role, you will:

• Support customer technical questions related to equipment features, operation, and documentation.
• Assist sales colleagues during customer calls and prepare written responses to technical queries.
• Guide customers through equipment installation in line with internal guidelines.
• Review tender and equipment specifications and prepare clarifications and deviations where needed.
• Build in-depth product knowledge, including product performance specifications.
• Develop quotations for Nel hydrogen generators and supporting ancillary equipment.
• Collaborate regularly with engineering as part of continuous improvement work related to documentation and new product features.

The above statements reflect the principal functions of the position and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

What we are looking for

We are looking for a technically strong and customer-focused engineer who enjoys translating customer needs into practical solutions, communicates clearly, and works in a structured, detail-oriented way with colleagues and customers.

You bring with you:

• Bachelor’s degree in Engineering, such as Mechanical, Electrical, Chemical, or Industrial Engineering.
• 3+ years of relevant industry experience, preferably within industrial equipment.
• Experience from applications engineering or technical sales.
• Strong written and verbal communication skills.
• A customer-focused approach and good listening skills.
• High initiative and a creative approach to problem solving.
• Ability to work well in a multidisciplinary team environment.
• Experience interfacing with international customers is considered an advantage.
• Strong working knowledge of Microsoft Office; familiarity with Salesforce is a plus.
• Familiarity with industrial control systems or machine operation is a plus.

The above statements reflect the principal functions of the position and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

What we can offer

• An opportunity to work in a company in strong growth and a leading position in the market.
• A visible role with many exciting interfaces, internally and externally
• The opportunity to work in a global company that contributes to the green transition.
• A dynamic and highly professional working environment consisting of competent and committed colleagues.

Nel Hydrogen provides comprehensive health and insurance benefits for its employees as well as a short-term incentive program. The Company offers competitive paid vacation time, sick leave, and holidays.

The Company has a published Code of Conduct that all employees are expected to follow.

About Nel Hydrogen

Nel Hydrogen is the global leader in on-site hydrogen generation and the largest electrolyser manufacturer in the world. Nel Hydrogen is leading the charge into the new green hydrogen economy.

If you are driven by personal initiative combined with loyalty and commitment to your team and the ability to convert complex issues into simple solutions, then we want to talk to you. Join a company that is on the cutting edge of new energy innovations, with an energized, progressive culture.

Visas

• Nel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
• Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

We are an equal opportunity employer-M/F/Disabled/Veteran and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment is decided based on qualifications, merit, and business need. Applicants have rights under Federal Employment Laws: FederalEnglish.pdf)