Applications Engineer

Nel Hydrogen; Wallingford (CT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Incentive program

Paid time off

Job summary

Nel Hydrogen is seeking an Applications Engineer to join our Wallingford, CT team. You will support sales, answer customer technical questions, and develop quotes for hydrogen generators and related equipment.

You will review customer requirements, engage in technical discussions, and work with engineering on product documentation and improvements. A strong engineering background and customer-focused approach are essential.

Qualifications

• Bachelor’s degree in Engineering or a related field.
• 3+ years of relevant industry experience.
• Experience from applications engineering or technical sales.
• Strong written and verbal communication skills.
• Customer-focused approach with good listening skills.

Responsibilities

• Support customer technical questions related to equipment features, operation, and documentation.
• Assist sales colleagues during customer calls and prepare written responses to technical queries.
• Guide customers through equipment installation in line with internal guidelines.
• Review tender and equipment specifications and prepare clarifications and deviations where needed.
• Build in-depth product knowledge, including product performance specifications.
• Develop quotations for Nel hydrogen generators and supporting ancillary equipment.
• Collaborate with engineering on documentation and continuous improvement.

Skills

Mechanical Engineering

Electrical Engineering

Industrial Engineering

Communication skills

Customer-focused

Team collaboration

MS Office

Education

Bachelor’s degree in Engineering

Tools

Salesforce

Microsoft Office

Job description

Are you passionate about combining technical insight, customer dialogue, and commercial support to create strong solutions?

Nel Hydrogen is looking for an Applications Engineer to join our Applications Engineering team in Wallingford, CT. In this role, you will support sales, respond to customer technical questions, develop quotations, and contribute to equipment solutions that support Nel’s product sales.

If this resonates with you, this could be an exciting opportunity to apply your engineering and technical sales expertise in a global company contributing directly to the green transition.

Your new role

As an Applications Engineer, you will be a key technical contributor supporting our sales organization and customers throughout the quotation and sales process.

You will be involved in reviewing customer requirements, supporting technical discussions, preparing quotations for Nel hydrogen generators and related ancillary equipment, and collaborating with engineering on product documentation and continuous improvement.

The above statements reflect the principal functions of the position and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Your responsibilities

• Support customer technical questions related to equipment features, operation, and documentation.
• Assist sales colleagues during customer calls and prepare written responses to technical queries.
• Guide customers through equipment installation in line with internal guidelines.
• Review tender and equipment specifications and prepare clarifications and deviations where needed.
• Build in-depth product knowledge, including product performance specifications.
• Develop quotations for Nel hydrogen generators and supporting ancillary equipment.
• Collaborate regularly with engineering as part of continuous improvement work related to documentation and new product features.

The above statements reflect the principal functions of the position and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

What we are looking for

We are looking for a technically strong and customer-focused engineer who enjoys translating customer needs into practical solutions, communicates clearly, and works in a structured, detail-oriented way with colleagues and customers.

You bring with you

• Bachelor’s degree in Engineering, such as Mechanical, Electrical, Chemical, or Industrial Engineering.
• 3+ years of relevant industry experience, preferably within industrial equipment.
• Experience from applications engineering or technical sales.
• Strong written and verbal communication skills.
• A customer-focused approach and good listening skills.
• High initiative and a creative approach to problem solving.
• Ability to work well in a multidisciplinary team environment.
• Experience interfacing with international customers is considered an advantage.
• Strong working knowledge of Microsoft Office; familiarity with Salesforce is a plus.
• Familiarity with industrial control systems or machine operation is a plus.

The above statements reflect the principal functions of the position and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

What We Can Offer

• An opportunity to work in a company in strong growth and a leading position in the market.
• A visible role with many exciting interfaces, internally and externally
• The opportunity to work in a global company that contributes to the green transition.
• A dynamic and highly professional working environment consisting of competent and committed colleagues.

Nel Hydrogen provides comprehensive health and insurance benefits for its employees as well as a short-term incentive program. The Company offers competitive paid vacation time, sick leave, and holidays.

The Company has a published Code of Conduct that all employees are expected to follow.

About Nel Hydrogen

Nel Hydrogen is the global leader in on-site hydrogen generation and the largest electrolyser manufacturer in the world. Nel Hydrogen is leading the charge into the new green hydrogen economy.

Nel has a history tracing back to 1927 and is today a leading pure play hydrogen electrolyser technology company with a global presence. The company specializes in Alkaline and PEM technology for production of renewable hydrogen. Nel's product offerings are key enablers for a green hydrogen economy, making it possible to decarbonize various industries such as transportation, refining, steel, and ammonia.

Visas

• Nel will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
• Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

We are an equal opportunity employer-M/F/Disabled/Veteran and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment is decided based on qualifications, merit, and business need. Applicants have rights under Federal Employment Laws: FederalEnglish.pdf)