Applications Engineer

Raycap

Post Falls (ID)

On-site

USD 85,000 - 120,000

Full time

5 days ago
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Benefits offered by this job

Excellent benefit package
Paid Time Off from day one
10 company paid annual holidays
Tuition Reimbursement program
Generous 401(k) employer contribution

Job summary

Raycap, Inc. seeks an Electrical Applications Engineer to provide Electrical, Technical and Application Engineering support to Raycap's engineering and sales teams and to customers.

The role involves direct interaction with customers via phone, video, and on-site meetings to market Raycap products in low voltage switchgear, surge suppression, and related areas. The position emphasizes field engineering, developing customer-driven solutions, creating technical marketing materials, and training.

Qualifications

  • BSEE or MSEE degree required.
  • 2-5 years of related experience.
  • Ability to communicate technical information in a sales-related environment.
  • Knowledge of North American AC power infrastructure and applicable standards.
  • Practical, hands-on approach to troubleshooting.
  • Adaptable to changing company needs.
  • Experience with power protection in telecommunications, energy, defense, solar, industrial automation or control industries is helpful.
  • Good verbal, presentation, writing and computer skills.
  • Experience with manufacturing processes a plus.
  • Position requires ~30% travel.

Responsibilities

  • First line contact in providing Electrical, Technical and Application Engineering support.
  • Part of a team developing and creating customer driven products and solutions from inception to completion.
  • Provide Field Engineering support of Raycap products. Conduct site visits and audits as required.
  • Support the Marketing Department in the creation of technical marketing materials.
  • Create White Papers detailing the use and benefits of Raycap products.
  • Analyze opportunities for new company products and where appropriate, initiate proposals for product development efforts to meet identified market needs.
  • Conduct training of customers, sales staff and company representative firms in the application of Raycap products.

Skills

Technical communication
Power systems knowledge
Field troubleshooting
Travel readiness

Education

BSEE or MSEE degree

Tools

Electrical test equipment

Job description

Job Summary

This position is responsible for providing Application Engineering and Electrical Technical Support to Raycap's engineering and sales departments, company representative firms and to our end-customer base. Significant interaction with customers is necessary to support sales staff in the process of marketing company products, and in the support of new products in the area of and low voltage switchgear, high-capacity Surge Suppression products for AC, DC, telecom, industrial and/or high-speed industrial Ethernet circuits. Interaction with sales staff and customers will occur via phone, video conference and on-site customer meetings.

Primary Job Responsibilities
  • First line contact in providing Electrical, Technical and Application Engineering support.
  • Part of a team developing and creating customer driven products and solutions from inception to completion.
  • Provide Field Engineering support of Raycap products. Conduct site visit and audits as required.
  • Support the Marketing Department in the creation of technical marketing materials.
  • Create White Papers detailing the use and benefits of Raycap products.
  • Analyze opportunities for new company products and where appropriate, initiate proposals for product development efforts to meet identified market needs.
  • Conduct training of customers, sales staff and company representative firms in the application of Raycap products.
Qualifications
  • BSEE or MSEE degree required
  • 2 - 5 years of related experience
  • Ability to communicate technical information in a sales-related environment necessary
  • Knowledge of North American AC power infrastructure and applicable standards
  • Practical, hands-on approach to trouble shooting
  • Adaptable to changing company needs
  • Experience with power protection in any of the following, telecommunications, energy, defense, solar power, industrial automation and/or control industries is helpful
  • Good verbal, presentation, writing and computer application skills
  • Experience with manufacturing processes a plus
  • This position will require approximately 30% travel
Who are we

Raycap, Inc. creates products that protect and support the world's most valuable assets. We support advanced solutions for telecommunications, renewable energy, transportation, defense and other applications worldwide.

What we offer
  • Excellent benefit package
  • Paid Time Off from day one
  • 10 company paid annual holidays
  • Tuition Reimbursement program
  • Generous 401(k) employer contribution

Raycap is an Equal Opportunity / Aff... All qualified applicants receive consideration for employment without regard to age, disability, race, color, national origin, sex, marital status, sexual orientation, gender identity , religion, creed, veteran or military status, or other protected status. We participate in E-verify for all employment verifications.

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