Tube Laser Applications Engineer

HSG Laser US; Addison (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading laser technology company located in Addison, Illinois, is seeking an Applications Engineer. This role involves providing technical expertise, optimizing laser cutting processes, and supporting customers. Candidates should have a bachelor's degree in mechanical engineering and over 5 years of experience in laser processing or CNC machinery. A commitment to customer support and hands-on experience with fiber laser products is preferred, alongside a willingness to travel due to job requirements.

Qualifications

• 5+ years of experience in laser processing, CNC machinery, or precision metal fabrication.
• Hands-on experience with fiber laser products highly preferred.
• Knowledge of motion controls systems and optics is a plus.

Responsibilities

• Develop and optimize laser cutting parameters for various metals.
• Conduct machine demonstrations and trials for prospective customers.
• Troubleshoot cutting quality and process issues.
• Provide training to customers on machine operation and maintenance.
• Support installation and commissioning at customer sites as needed.

Skills

Laser processing

CNC machinery

Precision metal fabrication

Technical documentation

Customer training

Education

Bachelor's degree in mechanical or manufacturing engineering

Tools

CAD/CAM software

Job description

The Applications Engineer is responsible for providing technical expertise, process development, and customer support related to industrial machinery. This role bridges engineering, sales, and service by demonstrating machine capabilities, optimizing cutting parameters, and ensuring customers achieve maximum value from their laser systems.

Primary Responsibilities:

• Develop and optimize laser cutting parameters for various metals and material thickness.
• Conduct machine demonstrations, trials, and proof of concept test for prospective customers.
• Troubleshoot cutting quality and process issues.
• Provide on-site and remote training to customers on machine operation, maintenance, and process optimization.
• Develop and document cutting process databases, application notes, and best practice guides.

Secondary Responsibilities:

• Support installation and commissioning at customer sites as needed
• Prepare technical documentation, cutting samples, and reports for customer presentations
• Support trade shows, open houses, and industry events with live demonstration and technical expertise
• Assist in product development by relating customer and application insights to R&D

Position Requirements:

• Bachelor’s degree in mechanical or manufacturing engineering, Materials Science, or a related technical field (Equivalent experience may be considered)
• 5+ Years of experience in laser processing, CNC machinery, or precision metal fabrication
• Hands-on experience with fiber laser products highly preferred
• Knowledge of motion controls systems, optics, and materials sciences is a plus
• Familiarity with CAD/CAM software
• Travel requirement is 25%

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.