Applications Engineer

HSG Tech Inc.; Addison (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

A leading technology firm is seeking an Applications Engineer based in Addison, Illinois. The role focuses on providing technical expertise and support concerning industrial laser systems. Key responsibilities include optimizing laser cutting parameters, conducting machine demonstrations, and providing hands-on customer training. Candidates should possess a Bachelor’s degree in a relevant field and have a minimum of 5 years of experience in laser processing or CNC machinery. The position offers competitive benefits including health insurance and a 401(k) plan.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 5+ years of experience in the relevant industry.
• Hands-on experience with fiber laser products highly preferred.

Responsibilities

• Develop and optimize laser cutting parameters for various metals and material thickness.
• Conduct machine demonstrations, trials, and proof of concept tests for prospective customers.
• Troubleshoot cutting quality and process issues.
• Provide training on machine operation and maintenance.
• Develop and document cutting process databases and best practice guides.

Skills

Laser processing

CNC machinery

Precision metal fabrication

Hands-on experience with fiber laser products

Knowledge of motion control systems

Familiarity with CAD/CAM software

Education

Bachelor’s degree in mechanical or manufacturing engineering, Materials Science, or a related technical field

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Summary

The Applications Engineer is responsible for providing technical expertise, process development, and customer support related to industrial machinery. This role bridges engineering, sales, and service by demonstrating machine capabilities, optimizing cutting parameters, and ensuring customers achieve maximum value from their laser systems.

Primary Responsibilities

• Develop and optimize laser cutting parameters for various metals and material thickness.
• Conduct machine demonstrations, trials, and proof of concept test for prospective customers.
• Troubleshoot cutting quality and process issues.
• Provide on-site and remote training to customers on machine operation, maintenance, and process optimization.
• Develop and document cutting process databases, application notes, and best practice guides.

Secondary Responsibilities

• Support installation and commissioning at customer sites as needed
• Prepare technical documentation, cutting samples, and reports for customer presentations
• Support trade shows, open houses, and industry events with live demonstration and technical expertise
• Assist in product development by relating customer and application insights to R&D

Position Requirements

• Bachelor’s degree in mechanical or manufacturing engineering, Materials Science, or a related technical field (Equivalent experience may be considered)
• 5+ Years of experience in laser processing, CNC machinery, or precision metal fabricationl>
• Hands-on experience with fiber laser products highly preferred
• Knowledge of motion controls systems, optics, and materials sciences is a plus
• Familiarity with CAD/CAM software
• Travel requirement is 25%

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.