Applications & Data Analyst - Donor Analytics

University of Miami

United States

On-site

USD 60,000 - 80,000

Full time

8 days ago

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Job summary

The University of Miami in Coral Gables, FL, invites applications for a full-time Applications Analyst to support data and information requests and end-user assistance across the Division of Development and Alumni Relations. You will investigate data issues, validate deliverables, and document requirements, collaborating with stakeholders to ensure timely, accurate results in a fast-paced environment.

Strong Excel skills and familiarity with CRM tools are preferred; a service-oriented mindset

Qualifications

High school diploma or equivalent required.
Bachelor's degree preferred.
Minimum of two years of experience in a service-oriented role.
Proficiency in Microsoft Office products (Excel, Word).
Knowledge of Blackbaud CRM software preferred.

Responsibilities

Fulfills data requests for mailing lists, donor rolls, demographic and giving analyses.
Perform quality checks of data requests produced as a result of end user requests.
Assist with software user acceptance testing during upgrades or migrations.
Test and validate reports, lists, and upgrades for timely, accurate results.
Gather and document business requirements and communicate findings to stakeholders.
Assist in creating and maintaining documentation for applications and processes.