Applications Analyst II-Epic PB Resolute Billing

Hackensack Meridian Health; Woodbridge Township (NJ); Hybrid; USD 75,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision care

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health seeks an Applications Analyst II to gather business requirements, develop functional specs, and build IT solutions aligned with clinical and operational goals. This hybrid role requires one in-office day per week in New Jersey.

You will install/upgrade applications, coordinate end-user support, create test plans, and document outcomes. A strong communicator with independent work habits and proficiency in Office apps is essential.

Qualifications

• Bachelor's degree or equivalent (4) years of experience.
• 2 (6 if no degree) years IT experience and/or 2 (6 if no degree) years clinical experience.
• Solid working knowledge of subject matter.
• Proficient with Google Suite and/or Microsoft Office.
• Excellent written and verbal communication; able to work independently.

Responsibilities

• Mentor Applications Analyst I and share knowledge.
• Install/upgrade applications and configure settings; validate work.
• Coordinate end user support activities and attend meetings.
• Provide go-live support for new applications and modules.
• Analyze business/clinical needs and develop system specifications.
• Create test plans and test new systems; document results.
• Provide application implementation, troubleshooting, and support.
• Update documentation and identify process improvements.
• Provide on-call support; lift and move tasks as needed.

Skills

Communication skills

Time management

Self-direction

Documentation

Google Suite

Microsoft Office

Education

Bachelor's degree or equivalent (4) years

Healthcare experience

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Applications Analyst II gathers business requirements, conducts needs assessments, and develops functional specifications and build to ensure that developed information technology solutions support business objectives. This level works with minimal supervision and acts as a resource for Applications Analyst I.

This is a hybrid position-one day per week in the office.

Responsibilities

• Ability to effectively share knowledge with and mentor Applications Analyst I.
• Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by Application Analyst I.
• Assists in the coordination of end user support activities.
• Attends, participates in, and contributes to meetings throughout the facility.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Documents all outcomes of testing. Reviews Application Analyst I's test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Handles moderately complex issues and problems, and refers more complex issues and to higher level staff.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.
• Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Bachelor's degree or equivalent (4) years of experience.
• Minimum of 2 (6 if no degree) years of IT experience and/or 2 (6 if no degree) years of Clinical experience.
• Possesses solid working knowledge of subject matter.
• Works independently and effectively manages time with minimal supervision.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self-direction.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. Education,

Knowledge, Skills And Abilities Preferred

• Bachelor's degree.
• Healthcare experience or related field.

Licenses And Certifications Required

• Epic and/or other relevant certification(s) or, where applicable, other relevant applications experience, per the department and/or position needs for HMH. This includes, but is not limited to, EPIC certifications such as Prelude, Cadence, Willow, Cogito, Ambulatory, MyChart, Resolute, Health Information Management.

Compensation

Minimum rate of $83,782.40 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility