Applications Analyst - Epic Ambulatory (Salaried, Full time)

StartupNWA; Fayetteville (NC); Remote; USD 70,000 - 110,000; Full time

Job summary

StartupNWA in Fayetteville, NC seeks an Applications Analyst - Epic Ambulatory. You will provide advanced support, troubleshooting, maintenance, build, testing, and optimization of Epic Ambulatory workflows across outpatient settings.

Collaboration with clinic leadership, providers, clinical staff, and IT stakeholders is essential to improve documentation, orders, referrals, medication management, and patient access.

Qualifications

• Bachelor's degree or clinical license required.
• Epic Ambulatory certification required; EpicCare Link certification preferred.
• 4–6 years of clinical applications experience supporting multiple modules; Epic build, testing, and optimization preferred.
• Experience with Epic Ambulatory workflows including outpatient documentation, orders, referrals, medication management, and patient access workflows.
• Strong understanding of dependencies, workflow impacts, testing methodologies, interfaces and cross-application integration.

Responsibilities

• Provide advanced support, troubleshooting, maintenance, build, testing, and optimization of Epic Ambulatory and related outpatient clinical workflows.
• Partner with clinic leadership, providers, clinical staff, operational teams, information services, and Epic/vendor stakeholders to improve documentation, orders, referrals, medication management, patient access workflows, care coordination, reporting, charging, and cross-application integration; ensure application reliability; support safe, efficient patient care across the ambulatory enterprise.

Skills

Epic Ambulatory knowledge

Workflow analysis

Testing methodologies

Interface & integration understanding

Stakeholder coordination

Education

Bachelor's degree or clinical license

Epic Ambulatory certification

EpicCare Link certification (preferred)

Tools

Epic Systems

Epic Ambulatory module

EpicCare Link

Job description

Education LevelCertification in related fieldOur mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education is a community-owned, locally governed, non-profit health care system located in in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the;;;; and. The Applications Analyst - Epic Ambulatory reports to the Assistant Manager, Epic Applications. This position is responsible for advanced support, troubleshooting, maintenance, build, testing, and optimization of Epic Ambulatory and related outpatient clinical workflows. The role partners with clinic leadership, providers, clinical staff, operational teams, information services, and Epic/vendor stakeholders to improve ambulatory documentation, orders, referrals, medication management, patient access workflows, care coordination, reporting, charging, and cross-application integration; ensure application reliability; and support safe, efficient patient care across the ambulatory enterprise.**Education:** Bachelor's degree or clinical license, preferred.**Licensure and Certifications:** Epic Ambulatory certification required. EpicCare Link certification or proficiency preferred.**Experience:**Four to six years of clinical applications experience as an applications analyst supporting multiple modules/applications, with direct experience in Epic build, testing, implementation, troubleshooting, and optimization strongly preferred. Experience supporting Epic Ambulatory workflows is preferred, including outpatient clinical documentation, provider workflows, orders, referrals, medication management, visit documentation, patient access workflows, charging, reporting, care coordination, and integrated clinical workflows. Experience with EpicCare Link workflows is preferred. Strong understanding of clinical application dependencies, workflow impacts, testing methodologies, interface and integration workflows, and coordination with technology, interface, data, reporting, operational, ambulatory, and clinical teams is required.**Work Environment**: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This is role is considered a remote position with onsite presence as needed.