Application Trading Support – Power & Gas

QUANTEAM - North America (RAINBOW PARTNERS Group); Houston (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Quanteam in Houston seeks a Junior & Senior Trading Application Support Analyst to join a major Energy Trading organization. You will provide advanced L2 production support, act as a functional expert on Front-to-Back workflows, and coordinate with IT to ensure platform stability.

You will interact with traders, risk, and operations, tackling complex incidents, performing RCA when needed, and contributing to release cycles. Strong communication and problem-solving are essential.

Qualifications

• Strong functional expertise in trading environments required.
• Proven experience in L2 Application Support within Front-to-Back Office ecosystems.
• Deep understanding of trade lifecycle and workflows.
• Experience in Energy Trading or Capital Markets activities (Power, Gas, LNG, Oil or derivatives, FX, Fixed Income, Equity).
• Ability to analyze complex functional issues and interact with business stakeholders.
• Strong ownership, reactivity, and problem-solving mindset.
• Excellent communication skills with traders and senior users.

Responsibilities

• Provide advanced L2 production support on the trading platform.
• Be a functional expert on Front-to-Back workflows and trading processes.
• Handle complex functional incidents with high autonomy.
• Analyze, prioritize, and resolve production issues impacting trading activities.
• Serve as primary contact for Front Office, Risk, and Operations teams.
• Translate business issues into actionable analysis and coordinate with IT teams.
• Investigate and resolve trade lifecycle issues: capture, validation, confirmations, scheduling, P&L/risk discrepancies, settlements and invoicing.
• Perform data analysis and reconciliation to identify root causes of breaks.
• Lead or contribute to RCA and implement corrective actions.
• Ensure consistency across systems (trading platform, ETRM, risk, accounting, interfaces).
• Coordinate with external vendor support (tickets, escalations).
• Participate in release cycles (UAT support, production rollout).
• Maintain and enhance runbooks and functional procedures.

Skills

Trading environments

Application Support (L2)

Trade lifecycle

Energy Trading / Capital Markets

Analyze issues with stakeholders

Ownership & problem-solving

Communication with traders

Tools

SQL

Data analysis

Job description

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.

Overview

We are looking for a Junior & Senior Trading Application Support Analyst to join a major Energy Trading organization in Houston.

This role requires a strong functional expertise across the Front-to-Back Office chain, combined with solid production support experience. You will act as a key interface between business users and IT, ensuring the stability and proper functioning of a vendor trading platform.

Key Responsibilities

• Provide advanced L2 production support on the trading platform
• Act as a functional expert on Front-to-Back workflows and trading processes
• Handle complex functional incidents and business issues with high autonomy
• Analyze, prioritize, and resolve production issues impacting trading activities
• Serve as a primary point of contact for Front Office, Risk, and Operations teams
• Translate business issues into actionable analysis and coordinate with IT teams
• Investigate and resolve trade lifecycle issues, including:
• Trade capture & validation
• Confirmations
• Scheduling / logistics
• P&L and risk discrepancies
• Settlements and invoicing
• Perform data analysis and reconciliation to identify root causes of breaks
• Lead or contribute to root cause analysis (RCA) and implement corrective actions
• Ensure consistency across systems (trading platform, ETRM, risk, accounting, interfaces)
• Coordinate with external vendor support (tickets, escalations, follow-ups)
• Participate in release cycles (UAT support, validation, production rollout)
• Maintain and enhance support documentation (runbooks, functional procedures)

Required Skills & Experience

• Strong functional expertise in trading environments (mandatory)
• Proven experience in Application Support (L2) within Front-to-Back Office ecosystems
• Deep understanding of trade lifecycle and associated workflows
• Experience supporting Energy Trading or Capital Markets activities (Power, Gas, LNG, Oil or derivatives, FX, Fixed Income, Equity)
• Ability to analyze complex functional issues and interact with business stakeholders
• Strong ownership, reactivity, and problem‑solving mindset
• Excellent communication skills, with the ability to interface directly with traders and senior users

Nice-to-Have

• Experience with ETRM / CTRM platforms (Endur, Allegro, Orchestrade, etc.)
• Knowledge of scheduling / ISO-RTO operations
• Working knowledge of SQL / data analysis