Application Systems Analyst

Kforce Inc; Jacksonville (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Kforce Inc is seeking an Application Systems Analyst in Jacksonville, FL to support and enhance day-to-day technology operations across infrastructure, endpoints, applications, and user support. This hands-on role serves as a key escalation resource, driving process improvements and technology initiatives across the organization.

Responsibilities include troubleshooting escalated issues, deploying hardware and software, maintaining documentation, and collaborating with IT teams to deliver

Qualifications

• 2+ years in systems administration, endpoint management, or IT operations.
• Experience with Microsoft-based environments and identity management.
• Familiarity with enterprise ticketing platforms for incidents and requests.
• Scripting, automation, and troubleshooting across desktop/server/cloud tech.
• Understanding of IT service management and incident processes.
• Strong problem solving, documentation, and customer service skills.

Responsibilities

• Troubleshoot and resolve escalated issues across systems, endpoints, apps, and networking.
• Configure, deploy, and support hardware, software, and business apps.
• Assist with endpoint management, access provisioning, and device lifecycle.
• Develop and maintain technical docs, procedures, and knowledge base articles.
• Identify recurring issues and propose long-term improvements.
• Support technology rollouts, infrastructure upgrades, and office expansions.
• Collaborate with IT and business stakeholders to deliver reliable solutions.
• Utilize scripting and automation to reduce manual processes.

Skills

Systems administration

Endpoint management

Technical support

IT operations

Scripting

Networking fundamentals

Documentation

Customer service

Job description

Responsibilities

Kforce has a client that is seeking an Application Systems Analyst in Jacksonville, FL. Summary: Our client is seeking a hands-on IT professional to support and improve day-to-day technology operations across infrastructure, endpoints, applications, and user support. This individual will serve as a key escalation resource, helping resolve complex technical issues, drive process improvements, and support technology initiatives across the organization. Responsibilities:

• Application Systems Analyst will troubleshoot and resolve escalated technical issues related to systems, endpoints, applications, and networking
• Configure, deploy, and support hardware, software, and business applications
• Assist with endpoint management, access provisioning, and device lifecycle administration
• Develop and maintain technical documentation, procedures, and knowledge base articles
• Identify recurring issues and recommend long-term solutions and process improvements
• Support technology rollouts, office expansion projects, and infrastructure upgrades
• As an Application Systems Analyst, you will collaborate with IT teams and business stakeholders to deliver reliable technology solutions
• Utilize scripting and automation tools to improve efficiency and reduce manual processes

Requirements

• 2+ years of experience in systems administration, endpoint management, technical support, or IT operations
• Experience supporting Microsoft-based environments, including operating systems, identity management, device administration, and endpoint management solutions
• Experience utilizing enterprise ticketing platforms to manage incidents, requests, and workflow queues
• Working knowledge of scripting, automation, and troubleshooting across desktop, server, and cloud technologies
• Familiarity with IT service management best practices and experience working within structured support and incident management processes
• Understanding of networking fundamentals, endpoint deployment, and enterprise infrastructure concepts
• Strong problem-solving, documentation, communication, and customer service skills
• Experience supporting technology implementations, office expansions, infrastructure upgrades, or other IT project initiatives is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.