System Analyst

Kforce Inc; Hopkins (MN); On-site; USD 85,000 - 120,000; Full time

Job summary

Kforce is seeking a System Analyst in Hopkins, MN to drive process improvement across enterprise infrastructure and technology operations. The role requires documenting current-state processes, identifying inefficiencies, and partnering with engineering to implement governance and operational enhancements.

The successful candidate will facilitate cross-functional workshops, develop SOPs, dashboards, and executive-level reporting while maintaining strong stakeholder engagement in a fast-paced

Qualifications

• 5+ years of experience in enterprise infrastructure, technology operations, platform engineering, systems administration, cloud operations, or related technical discipline
• 2+ years of experience in process improvement, business analysis, operational excellence, or continuous improvement
• Experience working within a large, complex technology organization
• Foundational knowledge of process improvement methods such as Lean, Six Sigma, Kaizen, or Continuous Improvement
• Experience developing process documentation, workflow diagrams, and operating procedures
• Ability to analyze data, identify trends, perform root cause analysis, and recommend practical operational improvements
• Strong facilitation, stakeholder management, and change adoption skills
• Exceptional work ethic, ownership mentality and accountability
• High energy and ability to work with urgency in a fast-paced environment
• Self-starter capable of driving work with minimal supervision
• Strong organizational skills, attention to detail, and reliable follow-through
• Ability to manage multiple priorities while maintaining quality and momentum
• Ability to communicate effectively with engineers, architects, managers, executives, risk partners, and non-technical stakeholders

Responsibilities

• Document current-state infrastructure processes, workflows, dependencies, handoffs, controls, and decision points
• Identify process inefficiencies, bottlenecks, duplication, control gaps, and improvement opportunities
• Facilitate workshops and working sessions with technical and non-technical stakeholders
• Develop process maps, standard operating procedures, governance documentation, and implementation recommendations
• Define and track process measures, key performance indicators, and improvement outcomes
• Partner with engineering teams to improve consistency, execution, and accountability across infrastructure domains
• Create executive-ready reporting, presentations, and decision materials
• Track workstream progress, risks, dependencies, decisions, and action items
• Support audit, regulatory, risk, and governance activities
• Develop sustainable reporting mechanisms, dashboards, and transition materials

Skills

Process improvement

Stakeholder management

Facilitation

Root cause analysis

Ownership

Job description

Responsibilities

Kforce has a client in Hopkins, MN that is seeking a System Analyst. Key Responsibilities: Process Improvement and Analysis:

• Document current-state infrastructure processes, workflows, dependencies, handoffs, controls, and decision points
• Identify process inefficiencies, bottlenecks, duplication, control gaps, and improvement opportunities
• Facilitate workshops and working sessions with technical and non-technical stakeholders
• Develop process maps, standard operating procedures, governance documentation, and implementation recommendations
• Define and track process measures, key performance indicators, and improvement outcomes
• Partner with engineering teams to improve consistency, execution, and accountability across infrastructure domains

Infrastructure Technical Hygiene: Support initiatives focused on:

• Patch and vulnerability management
• Technology currency and lifecycle management
• Operational governance and maintenance window coordination
• Infrastructure standards and configuration compliance
• Technology risk reduction
• Operational resiliency and recovery processes

Governance And Reporting

• Create executive-ready reporting, presentations, and decision materials
• Track workstream progress, risks, dependencies, decisions, and action items
• Support audit, regulatory, risk, and governance activities
• Develop sustainable reporting mechanisms, dashboards, and transition materials

Requirements

• 5+ years of experience in enterprise infrastructure, technology operations, platform engineering, systems administration, cloud operations, or a related technical discipline
• 2+ years of experience in process improvement, business analysis, operational excellence, or continuous improvement
• Experience working within a large, complex technology organization
• Foundational knowledge of process improvement methods such as Lean, Six Sigma, Kaizen, or Continuous Improvement
• Experience developing process documentation, workflow diagrams, and operating procedures
• Ability to analyze data, identify trends, perform root cause analysis, and recommend practical operational improvements
• Strong facilitation, stakeholder management, and change adoption skills
• Exceptional work ethic, personal accountability, and ownership mentality
• High energy and the ability to work with urgency in a fast-paced environment
• Self-starter capable of driving work with minimal supervision
• Strong organizational skills, attention to detail, and reliable follow-through
• Ability to manage multiple priorities while maintaining quality and momentum
• Ability to communicate effectively with engineers, architects, managers, executives, risk partners, and non-technical stakeholders

Strong understanding of multiple infrastructure disciplines, including several of the following:

• Windows and Linux platforms
• Cloud infrastructure, with Azure preferred
• Network technologies
• Databases and middleware
• Storage, backup, and recovery technologies
• Monitoring and observability platforms
• Vulnerability and patch management
• Infrastructure lifecycle management
• Technology operations and service management

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.