Application Support Technician II

OUTRIGGER Hospitality Group; Honolulu (HI); On-site; USD 75,000 - 83,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

401K

Recognition Programs

Employee Assistance Program

Discounted Hotel Rates

Job summary

OUTRIGGER Resorts & Hotels in Hawaii is seeking an Application Support Technician II to support our operational software applications and coordinate provisioning of user applications and systems essential to business operations.

This on-site role participates in an on-call rotation for after-hours and weekend support. Bachelor’s degree or 3-4 years of related experience, plus proficiency in Microsoft Office Suite, is preferred.

Qualifications

• Bachelor’s degree or 3-4 years of a combination of industry education, training or experience preferred.
• Experience with Hospitality systems highly preferred.
• Proficient in Microsoft Office Suite, including advanced skills in Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Support the organization’s repository of operational software applications through best practices and vendor management.
• Plan and coordinate processes required for provisioning user applications and systems for business operations.
• Guide and assist the user group on issues related to mission-critical information and software systems.

Skills

Hospitality systems experience

Microsoft Office Suite

Education

Bachelor's degree

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Job Description

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels , we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our ’ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Job Responsibilities

The Application Support Technician II role is to support the organization’s repository of operational software applications through best practices and management application vendors. The Application Support Technician II is also responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for business operations. This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the mission-critical information and software systems.

This position is on-site and participates in an on-call rotation for after hours and weekend support.

Minimum Requirements

Bachelor’s degree or 3-4 years of a combination of industry education, training or experience preferred. Experience with Hospitality systems highly preferred. Proficient in Microsoft Office Suite, including advanced skills in Word, Excel, PowerPoint, and Outlook.

Come Work Here!

While base pay starts at $75,000- $82,500, there is potential for a higher salary based on factors such as applicant skill, experience, education.

• Health Insurance (Dental, Medical, Prescription, Vision)
• Paid Holidays, Sick, Vacation and Medical Leave
• Retirement Plan (401K)
• Recognition and Award Programs
• Employee Assistance Program
• Discounted Hotel Rates

And many opportunities for growth through our training and development programs!

*please note that benefits may vary depending on position or property