Application Support Specialist

Brown & Brown Insurance; United States; Remote; USD 70,000 - 88,000; Full time

Benefits offered by this job

Health Benefits

401k

Employee Assistance Program

Job summary

Brown & Brown Insurance is seeking an Application Support Specialist to support the business systems, integrations, and data processes driving Commercial Lines and Captive Insurance operations. This role maintains application performance, data integrity, troubleshoots integrations, and assists end users across underwriting, claims, risk management, and captive programs.

You will work with APIs, data feeds, and data processing tools; monitor system performance; write SQL queries to validate data;

Qualifications

• 2–4 years of experience in application support, systems support or integrations.
• Working knowledge of SQL and data validation principles.
• Experience supporting policy administration, claims, risk management, or insurance platforms.
• Strong troubleshooting, analytical, and communications skills.
• Experience in Commercial Lines, Property & Casualty, or captive insurance environments.

Responsibilities

• Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
• Monitors system performance, data quality, and scheduled processes to ensure accurate and reliable operations.
• Write SQL queries and reports to validate data, investigate issues, and support business needs.
• Assist with application administration, user access, configuration updates, and documentation.
• Partner with business and technology teams to solve issues and improve system efficiency.

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

OxfordRiskManagementGroupisseekinganApplicationSupportSpecialistto

supportthebusinesssystems,integrations,anddataprocessesthatdriveourCommercialLinesandCaptiveInsuranceoperations.Thisroleisresponsibleformaintainingapplicationperformance,supportingdataintegrity,troubleshootingintegrations,andassistingendusersacrossunderwriting,claims,riskmanagement,andcaptiveinsuranceprograms.

YourImpact

• Supportandtroubleshootintegrations,APIs,datafeeds,andbusinessapplicationsacrossunderwriting,claims,CRM,andcaptiveinsuranceplatforms.
• Monitorsystemperformance,dataquality,andscheduledprocessestoensureaccurateandreliableoperations.
• WriteSQLqueriesandreportstovalidatedata,investigateissues,andsupportbusinessneeds.
• Assistwithapplicationadministration,useraccess,configurationupdates,anddocumentation.
• Partnerwithbusinessandtechnologyteamstoresolveissuesandimprovesystemefficiency.

SuccessfulCandidateWillHave

• Bachelor’sdegreeorequivalentexperience.
• 2 - 4 years of experience in application support, systems support or integrations.
• WorkingknowledgeofSQLanddatavalidationprinciples.
• Experiencesupportingpolicyadministration,claims,riskmanagement,orinsurance-relatedplatforms.
• Strongtroubleshooting,analytical,andcommunicationskills.
• ExperienceinCommercialLines,Property&Casualty,orCaptiveInsuranceenvironmentspreferred.

Pay Range

$70,000 - $88,000 Annual

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health &Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.