Application Support Specialist

Brown & Brown; Maryland; On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Paid time off

Job summary

Oxford Risk Management Group is seeking an Application Support Specialist to support business systems, integrations, and data processes for Commercial Lines and Captive Insurance operations. You will monitor performance, validate data with SQL, and assist end users across underwriting, claims, risk management, and captive programs.

The role requires a Bachelor's degree or equivalent experience and 2–4 years in application or systems support, with strong troubleshooting and communication skills.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2–4 years of application or systems support experience.
• Experience with policy administration, claims, risk management, or insurance platforms preferred.

Responsibilities

• Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
• Write SQL queries to validate data, investigate issues, and support business needs.
• Assist with application administration, user access, configuration updates, and documentation.
• Partner with business and technology teams to resolve issues and improve system efficiency.

Skills

SQL

Data validation

Troubleshooting

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

SQL Server

CRM systems

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Oxford Risk Management Group is seeking an Application Support Specialist tosupport the business systems, integrations, and data processes that drive our Commercial Lines and Captive Insurance operations. This role is responsible for maintaining application performance, supporting data integrity, troubleshooting integrations, and assisting end users across underwriting, claims, risk management, and captive insurance programs.Your ImpactSupport and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations.Write SQL queries and reports to validate data, investigate issues, and support business needs.Assist with application administration, user access, configuration updates, and documentation.Partner with business and technology teams to resolve issues and improve system efficiency.Successful Candidate Will HaveBachelor's degree or equivalent experience.2 - 4 years of experience in application support, systems support or integrations.Working knowledge of SQL and data validation principles.Experience supporting policy administration, claims, risk management, or insurance-related platforms.Strong troubleshooting, analytical, and communication skills.Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments preferred.Pay Range$70,000 - $88,000 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.Teammate Benefits & Total Well-BeingWe go beyond standard benefits, focusing on the total well-being of our teammates, including:Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability InsuranceFinancial Benefits: ESPP; 401k; Student Loan Assistance; Tuition ReimbursementMental Health & Wellness: Free Mental Health & Enhanced Advocacy ServicesBeyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.Recruiting Vendor Disclosure StatementBrown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (\"Recruiting Vendors\"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.The Power To Be YourselfAs an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.