Application Support Specialist

001 Brown & Brown, Inc; Maryland; Hybrid; USD 70,000 - 88,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Job summary

Oxford Risk Management Group in Maryland seeks an Application Support Specialist to support business systems, integrations, and data processes across underwriting, claims, risk management, and captive insurance programs.

You will monitor performance, validate data with SQL queries, assist end users, manage access, and collaborate with teams to improve system efficiency and reliability.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2-4 years in application or systems support or integrations.
• Working knowledge of SQL and data validation.
• Experience with policy administration, claims, risk management, or insurance platforms preferred.
• Strong troubleshooting, analytical, and communication skills.
• Experience in Commercial Lines, Property & Casualty, or Captive Insurance preferred.

Responsibilities

• Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
• Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations.
• Write SQL queries and reports to validate data, investigate issues, and support business needs.
• Assist with application administration, user access, configuration updates, and documentation.
• Partner with business and technology teams to resolve issues and improve system efficiency.

Skills

SQL

Data validation

Analytical thinking

Communication

Troubleshooting

Education

Bachelor's degree or equivalent experience

Tools

APIs

Data integration

CRM

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Oxford Risk Management Group is seeking an Application Support Specialist to support the business systems, integrations, and data processes that drive our Commercial Lines and Captive Insurance operations. This role is responsible for maintaining application performance, supporting data integrity, troubleshooting integrations, and assisting end users across underwriting, claims, risk management, and captive insurance programs. Your Impact Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms. Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations. Write SQL queries and reports to validate data, investigate issues, and support business needs. Assist with application administration, user access, configuration updates, and documentation. Partner with business and technology teams to resolve issues and improve system efficiency.

Successful Candidate Will Have Bachelor's degree or equivalent experience. 2 - 4 years of experience in application support, systems support or integrations. Working knowledge of SQL and data validation principles. Experience supporting policy administration, claims, risk management, or insurance-related platforms. Strong troubleshooting, analytical, and communication skills. Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments preferred.

Pay Range $70,000 - $88,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Equal Opportunity Employer

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater "WE" - never "me". While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.