Banner Support Specialist

Akkodis; City of Auburn (NY); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

401k

Holidays and PTO

Job summary

A staffing and consulting firm is looking for a Banner Support Specialist in Auburn, NY. This role involves managing databases, troubleshooting technical issues in the Banner enterprise system, and collaborating with functional areas. Candidates must possess an Associates degree in Computer Science or related field and three years of relevant experience. Knowledge of Ellucian Banner ERP and Windows/Linux systems is essential. This position offers a salary range of $50,000 to $64,000 per year, based on qualifications and experience.

Qualifications

• Must hold an Associates degree in Computer Science or related field.
• Minimum of three years’ related experience.
• Experience with Ellucian Banner ERP is required.
• Experience in Windows and Linux or UNIX operating systems is required.

Responsibilities

• Manage databases, including user creation, role management, and security management.
• Handle Banner and Slate-related technical problems and provide technical assistance to users.
• Create user-focused and IT-focused documentation and training.

Skills

Database management

User role management

Technical problem solving

Documentation

Familiarity with ERP systems

Knowledge of Windows and Linux/UNIX

Security awareness

Education

Associates degree in Computer Science or related field

Tools

Ellucian Banner ERP

Slate CRM

Job description

Akkodis is seeking a for an Banner Support Specialist job with a client in Auburn, NY. Must hold an Associates degree in Computer Science or related field to be considered. Will be responsible for developing, implementing, and maintaining the Banner enterprise system (ERP), and other enterprise systems like Slate CRM. This position coordinates system configuration and maintenance in collaboration with the rest of the Banner team and functional areas and serves as the first line of contact for functional area troubleshooting. This position will also closely work with the admissions team to build and maintain the Slate CRM system.

Salary Range: $50/year to $64/year; The salary may be negotiable based on experience, education, geographic location, and other factors.

Responsibilities

• Manage databases, including user creation, role management, and security management.
• Manage third-party applications that are tied to or integrated with Banner/Oracle database
• Coordinate with SUNY for installations and updates, as well as custom deployment for third-party integrations with Banner and Slate CRM.
• Handles Banner and Slate-related technical problems and provides technical assistance to users, where appropriate.
• Monitor Ellucian Banner and Slate CRM updates for functional area changes and corrections and build updates.
• Serve as a liaison to Banner and Slate-related vendor support on difficult technical issues.
• Create custom applications and processes to support functional areas and general functionality of Banner.
• Create user-focused and IT-focused documentation and training for college-specific custom applications and processes.
• Works closely with other IT staff to create and maintain Banner and Slate functionality.

Desired Qualifications

• Associates degree in Computer Science or related field is required
• Minimum Three years’ related experience
• Experience with Ellucian Banner ERP is required.
• Experience in Windows and Linux or UNIX operating systems is required
• Understanding of the security issues involved in maintaining and safeguarding institutional data.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 585-490-8656 or [e-mail]

Equal Opportunity Employer/Veterans/Disabled

Benefits

• 401k
• Holidays and PTO

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers