Application Support & Reliability Engineer

Tower Loan; Flowood (MS); On-site; USD 70,000 - 90,000; Full time

Job summary

A financial services company in Flowood, MS is seeking an Application Support Engineer to maintain and oversee enterprise-level software applications. Candidates must demonstrate strong problem-solving skills and be proficient in SQL Server and IIS. A bachelor's degree in computer science or related field is required along with at least five years of experience in application support. This position offers a full-time opportunity with responsibilities including technical support and collaboration with various teams.

Qualifications

• 5+ years of experience in application support required.
• Experience in financial services or regulated industries preferred.
• Hands-on experience managing Windows Update processes.

Responsibilities

• Provide support for core business applications.
• Analyze, diagnose, and resolve application incidents.
• Act as a subject matter expert (SME) for supported applications.
• Collaborate with development and infrastructure teams.
• Create and maintain documentation.
• Support incident response activities.

Skills

Integrity

Problem-solving

Documentation

Microsoft Office Suite

SQL Server

IIS

Active Directory

PowerShell

Endpoint Management tools

Communication skills

Education

Bachelor’s degree in computer science, IT, or related field

Tools

SharePoint Administration

InvGate

Jira

Job description

A financial services company in Flowood, MS is seeking an Application Support Engineer to maintain and oversee enterprise-level software applications. Candidates must demonstrate strong problem-solving skills and be proficient in SQL Server and IIS. A bachelor's degree in computer science or related field is required along with at least five years of experience in application support. This position offers a full-time opportunity with responsibilities including technical support and collaboration with various teams.