Application Support & Process Improvement Lead

Eurofins BioPharma Product Testing North America; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision options

401(k) with company match

Paid vacation and holidays

Job summary

A leading analytical testing services company located in Lancaster, PA is seeking a full-time professional to provide software application support and analyze business processes for improvements. Candidates should have experience in process improvement and strong communication skills. This role also involves collaborating with users and IT teams to enhance application functionality. Comprehensive benefits are offered including medical coverage and a 401(k) plan.

Qualifications

• Authorization to work in the US without sponsorship.
• At least one year of process improvement experience.
• Ability to learn new software functionality.

Responsibilities

• Provide software application support and troubleshooting.
• Analyze and recommend business process improvements.
• Act as liaison between users and IT professionals.

Skills

Process improvement experience

Strong communication skills

Troubleshooting skills

Organizational skills

Education

Bachelor’s degree in life sciences or related field

Job description

A leading analytical testing services company located in Lancaster, PA is seeking a full-time professional to provide software application support and analyze business processes for improvements. Candidates should have experience in process improvement and strong communication skills. This role also involves collaborating with users and IT teams to enhance application functionality. Comprehensive benefits are offered including medical coverage and a 401(k) plan.