Application Support & Integration Specialist

Weis Markets, Inc.; Sunbury (Northumberland County); On-site; USD 55,000 - 75,000; Full time

Job summary

Weis Markets in Sunbury, PA seeks an Application Support Specialist to assist in installation, maintenance, and support of application systems and peripheral hardware. You will help users, perform backups, and document requirements.

The role emphasizes collaboration with business units, adherence to regulatory standards, and coordinating with vendors to resolve issues and implement improvements.

Responsibilities

• Assists in the installation, maintenance, and general support of application systems and peripheral hardware.
• Assists users with questions or problems.
• May help perform system backups and recovery and install new software.
• Work with business to formulatesanddefinesapplication systemsscopeand objectives.
• Works withbusiness associates tomapcurrentand futurebusiness processesand aligns technologysolutionswithshort-term andlong ‐termbusinessstrategies.
• Documents business requirementsand createsdetailedfunctional/technicalsystem specifications.
• Reviews, analyzes, and creates detailed documentation of the systems supported and user needs, including workflow, program functions, and steps required to develop or modify the systems supported.
• Createsdetailedtestplan.
• Executes testplan anddocuments teststatistics,metrics, and results.
• Workswithvendorsandtechnicalteamsto resolvesystemissues.
• Evaluatesandfollows throughonissuesandproblemsuntil resolvedorescalated.
• Evaluates issue patternsto plan and recommend process improvementand systemupgrades.
• Creates reports tosupportbusiness decisions.
• Leads small scaleor sub functional teams for system design,modification,upgrade, and implementationprojects
• Facilitates and ensures compliance of government or regulatory standards (SOX, PCI, internal audit, external audit, etc.) with regard to the systems supported and the ancillary components that support them.

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

1000 S. 2nd Street

Job Description:

RESPONSIBILITIES

• Assists in the installation, maintenance, and general support of application systems and peripheral hardware.
• Assists users with questions or problems.
• May help perform system backups and recovery and install new software.
• Work with business to formulatesanddefinesapplication systemsscopeand objectives.
• Works withbusiness associates tomapcurrentand futurebusiness processesand aligns technologysolutionswithshort-term andlong ‐termbusinessstrategies.
• Documents business requirementsand createsdetailedfunctional/technicalsystem specifications. Reviews, analyzes, and creates detailed documentation of the systems supported and user needs, including workflow, program functions, and steps required to develop or modify the systems supported.
• Createsdetailedtestplan.
• Executes testplan anddocuments teststatistics,metrics, and results.
• Workswithvendorsandtechnicalteamsto resolvesystemissues.
• Evaluatesandfollows throughonissuesandproblemsuntil resolvedorescalated.
• Evaluates issue patternsto plan and recommend process improvementand systemupgrades.
• Creates reports tosupportbusiness decisions.
• Leads small scaleor sub functional teams for system design,modification,upgrade, and implementationprojects
• Facilitates and ensures compliance of government or regulatory standards (SOX, PCI, internal audit, external audit, etc.) with regard to the systems supported and the ancillary components that support them.

SUPERVISORY RESPONSIBILITY

Application Support Specialists will periodically be asked to serve as mentors to associate level associates

Weis Markets is an Equal Opportunity Employer:Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.