Application Support Engineer II - Growth & Engineering

Ryder System, Inc.; Tallahassee (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Ryder System, Inc. is seeking an Application Support Engineer II to join the Technology Talent Incubator Program. The role combines enterprise support with engineering-level troubleshooting, leading on complex issues, identifying root causes, and implementing fixes to stabilize systems.

You’ll gain hands-on experience across cloud platforms, cybersecurity, data engineering, and AI, with mentorship and a clear path to more advanced engineering roles within Ryder’s tech organization.

Qualifications

• Bachelor's degree in CS, MIS, or related field.
• 2–4+ years in application support or development.
• Programming experience with SQL, Python, JavaScript, or TypeScript.
• Ability to learn across diverse technologies (e.g., Salesforce, .NET).
• Experience with SQL/data querying.
• Familiarity with APIs and integrations.
• Experience with RCA/problem management.

Responsibilities

• Troubleshoot and resolve moderately complex incidents across applications and integrations.
• Perform advanced data analysis and debugging to identify root causes.
• Implement configuration changes and light development fixes to improve performance.
• Own issues end-to-end: diagnosis, resolution, validation, and documentation.
• Identify systemic issues and contribute to long-term solutions.
• Partner with development teams to refine escalations and reduce repeat issues.
• Contribute to knowledge base improvements and automation opportunities.
• Provide guidance and support to Level I engineers.
• Participate in Talent Incubator program training.

Skills

SQL

Python

JavaScript/TypeScript

Development experience

Salesforce

.NET

Data querying

APIs & Integrations

RCA / problem management

Education

Bachelor's Degree in CS or related field

Job description

Ryder System, Inc. is seeking an Application Support Engineer II to join the Technology Talent Incubator Program. The role combines enterprise support with engineering-level troubleshooting, leading on complex issues, identifying root causes, and implementing fixes to stabilize systems.

You’ll gain hands-on experience across cloud platforms, cybersecurity, data engineering, and AI, with mentorship and a clear path to more advanced engineering roles within Ryder’s tech organization.