App Dev & Support Engineer II - Growth Incubator

Ryder System, Inc.

Raleigh (NC)

On-site

USD 60,000 - 80,000

Full time

9 days ago

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Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ryder System, Inc. is seeking an Application Support Engineer II in Raleigh, NC.

This role blends advanced application support with engineering troubleshooting across enterprise platforms and serves as a key escalation point to improve system stability. You will lead on complex issues, perform root‑cause analysis, and implement fixes while gaining exposure to cloud, cybersecurity, data engineering, and AI through Ryder's Technology Talent Incubator Program.

Qualifications

Bachelor's Degree in Computer Science, MIS, or related field
2+ to 4+ years in Application support or development
Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced
Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate
Experience with SQL/data querying Intermediate
Familiarity with APIs and integrations Intermediate, Preferred
Experience with RCA/problem management Intermediate, Preferred

Responsibilities

Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations
Perform advanced data analysis and debugging to identify root causes of system issues
Implement configuration changes and light development fixes to resolve issues and improve system performance
Own issues end-to-end, including diagnosis, resolution, validation, and documentation
Identify systemic issues and contribute to long-term solutions and process improvements
Partner with development teams to refine escalations and reduce repeat issues
Contribute to knowledge base improvements and automation opportunities