Application Support Engineer

r1rcm; United States; On-site; USD 60,000 - 140,000; Full time

Job summary

R1 RCM Inc. is seeking an experienced software engineer to join a team that designs, develops, and maintains secure, scalable software across healthcare platforms.

You will work with senior engineers to implement new features, optimize performance, and ensure robust testing and automation. The role requires 2+ years of experience, strong OO programming skills (C#, C++, Java), and familiarity with CI/CD, Agile methods, and modern web services.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years of software development experience.
• Proficient in object-oriented languages and modern SDLC processes.
• Experience with CI/CD, automation, and testing.

Responsibilities

• Design, implement, and maintain secure, scalable software with senior engineers.
• Maintain codebase and develop new features as business needs evolve.
• Adopt technologies to improve platform performance and customer experience.
• Work independently and seek help when solving complex problems.
• Document technical designs following solution architecture requirements.
• Uphold engineering best practices and automate where possible.
• Troubleshoot issues using existing procedures and adapt as needed.
• Collaborate with diverse teams and articulate technology solutions effectively.
• Collaborate with architects and engineers to achieve goals.

Skills

OOP (C#, C++, Java)

Unit testing

CI/CD

Version control

REST/XML/JSON/SOAP

JS frameworks (Angular/React)

Databases (MySQL/Postgres/MongoDB)

Agile

Communication

Problem solving

Collaboration

Education

Bachelors - equivalent experience considered

Tools

XML/XSD/SOAP tooling

Job description

Essential Responsibilities

• Collaborate with senior software engineers and other team members to design, implement, and maintain secure, scalable, and reliable software.
• Maintain existing codebase and collaborate with senior engineers to develop new features as business needs change.
• Work with senior software engineers to identify and implement new technologies and techniques that can improve our overall platform performance and ultimate customer experience.
• Work independently and know when to ask for help solving complex problems.
• Author technical design documentation in adherence to business and solution architecture requirements.
• Adhere to and ensure engineering best practices using modern SDLC that enables CI/CD and favors automation, auditability, automated testing, infrastructure, and policy as code.
• Troubleshoot and research common issues utilizing existing procedures and adapting as the situation requires.
• Develop and maintain relationships with diverse teams spanning all organizational levels to effectively articulate technology solution and gain trust and buy-in.
• Ability to collaborate effectively with other architects and engineers.

Education Level

Bachelors - Equivalent experience will be considered in lieu of a degree

Experience Level

Minimum of 2 years experience

Licenses and Certification s

Not Specified

Skills

• Thrives on challenges, is teachable, and loves learning.
• Self-driven, diligent, and exhibits an aptitude for solving problems.
• Wants to be part of a high-growth, high-innovation company that is revolutionizing the healthcare market.
• Thrives in a collaborative environment and is comfortable working with others and giving and receiving feedback.
• Understanding of object-oriented principles in languages such as C#, C++, and Java
• Understanding of modern software development including version control, unit testing, and continuous integration.
• Strong communication skills, with proven ability to present complex ideas and to document concisely.
• Proficient computer skills (including, but not limited to, spreadsheets, Internet, and email) are required.
• Web services standards and related technology knowledge (XML, XSD, SOAP, JSON, Rest)
• Experience with JavaScript frameworks such as Angular or React
• Familiarity with automated test tools.
• Experience with relational or non-relational database technologies and concepts like MySQL, Postgres, MongoDB, HBase, ACID, and CAP theorem.
• Agile development experience.

Physical Demands

• Writing
• Reading
• Walking
• Sitting
• Bending
• Standing
• Driving
• Pushing/Pulling
• Extended Computer Usage
• Carrying
• Lifting (typically less than 10 lbs)
• Traveling (minimal to moderate, depending on project needs)

Work Environment

• Remote
• Noise Level - Quiet to Moderate
• Climate Controlled
• Well lit

For this US-based position, the base pay range is $60,278.00 - $140,451.76 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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