Application Support Analyst

Sierra ITS; Lake Forest (IL); On-site; USD 55,000 - 62,000; Full time

Job summary

Sierra ITS seeks an Application Support Analyst to join a small, focused team in Lake Forest, IL. You will be responsible for supporting, testing, analyzing, debugging, and documenting complex enterprise applications as an SME-in-training.

This long-term contract-to-hire role emphasizes rapid learning and measurable impact on resolution rates. You will work on-site at our Lake Forest office, with an opportunity to convert to direct-hire status with salary around 80k, comprehensive benefits, and

Qualifications

• 3+ years of supporting corporate business applications.
• SQL (read/interpret tables and columns).
• Testing (UAT).
• Fast, aggressive learner.

Responsibilities

• Provide support, test, analyze, debug, and document complex software systems.
• Become a subject-matter expert (SME) on assigned applications.
• Support multiple enterprise applications for the client.

Skills

SQL

UAT testing

Enterprise apps know‑how

Fast learner

Job description

Technology - It comes naturally to you, and you quickly become an expert on whatever you get your hands on.

Sierra ITS has been asked by the nation's top company in their industry to identify someone like you to join their small existing team of Application Support Analysts, whose mission is to provide the highest level of support for several of their most critical enterprise applications.

You'll be trained on the technology,y then do what you do...become an SME in record time. This highly specialized team takes great pride in its resolution rate - and your efforts will have a measurable impact on this metric. You'll support, test, analyze, debug, and document complex software systems.

Schedule

• Monday-Friday, 8:00 AM to 5:00 PM.
• On-site in Lake Forest office

Required

• 3+ years of supporting corporate business applications
• SQL (read/interpret tables and columns)
• Testing (UAT)
• Fast, aggressive learner

This is a long-term contract-to-hire position - you will be a full-time contract employee of Sierra ITS (with benefits) working on-site with our client. We'll pay a competitive hourly rate and provide the support you need while you dazzle with your skills, earning you the opportunity to convert to direct-hire status. Once you convert, salary (~80k), great benefits, perks, and a long-term career path are all included.

We'll consider local candidates only (no relocation), with no third-party involvement, and no visa sponsorship available. The interview process will move along quickly, with a start date as soon as possible.