Application Scientist I

DuBois Chemicals; Cincinnati (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

DuBois Chemicals, Inc. is seeking an Application Scientist to provide technical service and support for our surface finishing product lines.

You will be the technical SME, assisting sales and service teams to retain customers and generate new business through expert product knowledge and training. Responsibilities include customer interface, collaboration with R&D for product development, and delivering training and startup support.

Qualifications

• Bachelor's degree in chemistry, Materials Science or related field OR 5+ years' experience in Surface Finishing/Metal Finishing or Plating.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide technical service/support for surface finishing product lines to customers and sales/service teams.
• Act as technical interface for customers, drive account acquisition and retention.
• Collaborate with regional sales/R&D/marketing for product development and training.
• Provide training, troubleshooting and startup assistance to customers.
• Plan and execute projects to generate new business opportunities.
• Maintain professional and timely communication with customers and field sales.
• Develop training materials and coordinate with R&D/Marketing.

Education

Bachelor's degree in chemistry, Materials Science or related field OR 5+ years' experience in Surface Finishing/Metal Finishing or Plating

Tools

Microsoft Office

SharePoint

Database management software

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.

POSITION SUMMARY:

DuBois Chemicals is looking to hire a high-performing Application Scientist to provide technical service and support for our surface finishing product lines. Responsible for assisting sales and service teams to retain customer accounts and generate new business as the technical subject matter expert. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, learn & safety, and passion to succeed.

KEY RESPONSIBILITIES:

• Provide technical support/service to our customers and sales/service team for surface finishing product lines.
• Accountable for customer technical interface, account acquisition, account retention, collaboration with Research & Development (R&D) for product development and technical training.
• Collaborate with regional sales and service teams to accelerate the sales cycle as well as provide expert technical expertise for account retention.
• Provide training, troubleshooting and start up assistance to customers.
• Plan, organize and execute projects designed to garner new business opportunities.
• Effectively offer professional and timely communication to both customers and field sales.
• Collaborate with R&D and Marketing teams to identify products and systems to satisfy customer needs, including training materials.
• Participate in trade shows or be requested to provide training to customers/prospects on products and applications.
• Provide data for material compatibility, develop test methods, or work with R&D or Analytical teams to provide the same.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

MINIMUM QUALIFICATIONS:

• Chemistry/science degree or 5+ years' experience in Surface Finishing/Metal Finishing or Plating.
• Ability to work independently with minimal supervision.
• Strong time management skills with attention to detail
• Excellent oral and written communication skills.
• Strong problem-solving skills.
• Proficiency in Microsoft Office, SharePoint or database management software
• Must live in commutable distance to Sharonville, OH

EDUCATION QUALIFICATIONS:

Bachelor's degree in chemistry, Materials Science or related field or 5+ years' experience in Surface Finishing/Metal Finishing or Plating.

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.