Application Production Support Fixed Income / New York City (on-site)

Talan Group; New York (NY); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

401(k) retirement plan with company matching

15 days of paid vacation per year

Health, dental, and vision insurance plans

Job summary

A global consulting firm is seeking an Application Production Support Analyst in New York City. The role focuses on troubleshooting and resolving production issues affecting trading operations and ensuring seamless integration across systems. Ideal candidates will have a Bachelor's degree in Computer Science or related fields, along with 3+ years of experience in production support, strong knowledge in Python, SQL, and fixed income products. The company offers a competitive salary range of US$100,000 - US$140,000, along with various benefits including health insurance and a 401(k) plan.

Qualifications

• 3+ years of relevant experience in a similar role: providing support as part of a team.
• Practical understanding of the criticality of trading applications.
• High motivation to learn in a huge and complex environment.

Responsibilities

• Troubleshoot and resolve production issues affecting trading operations.
• Work closely with various teams to support seamless integration across systems.
• Monitor application state and input/output data correctness throughout the day.

Skills

Troubleshooting

Python (scripting)

SQL

Knowledge of fixed income products

Understanding of trading applications

Education

Bachelor degree in Computer Science, Engineering, Finance or Quantitative Finance

Tools

ION trading system

Job description

Application Production Support Fixed Income / New York City (on-site)

Overview

Talan is an international consulting and technology expertise group supporting Corporate and Investment Banking (CIB) and Financial Services clients through large-scale transformation programs.

Job Description

Location: NYC (Hybrid – 3 days onsite/week)

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

Our client, a leading international bank, is seeking an Application Production Support Analyst.

The team is responsible for supporting globally the ION and other platforms. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.

Role and responsibilities

• Troubleshoot and resolve production issues affecting trading operations.
• Work closely with various teams to support seamless integration across systems.
• Monitor application state and input/output data correctness throughout the day and hand over with follow-the-sun support teams.
• Ensure that all application support logs are fit for purpose.

Qualifications

• Bachelor degree in Computer Science, Engineering, Finance or Quantitative Finance.
• 3+ years of relevant experience in a similar role: providing support as part of a team, and having practical understanding of the criticality of trading applications.
• Good knowledge of fixed income products, Python (scripting), SQL.
• ION trading system knowledge is a plus.
• High motivation to learn in a huge and complex environment.

Benefits

• 💵The salary range for this role is US$100,000 - US$140,000. We can also work on C2C.
• 💸401(k) retirement plan with company matching.
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out).
• 📴8 paid holidays + 5 sick days + 2 personal days per year.
• ❤️🩹Company health, dental, and vision insurance plans + FSA.
• 🦺Voluntary STD and LTD.

All your information will be kept confidential according to EEO guidelines.