Front Office Trading Support - Fixed Income

Talan; New York (NY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k) with match

Health and dental insurance

Vision insurance

Commuter benefits

Paid vacation 15–27 days

Job summary

Talan is seeking a Front Office Trade Support in NYC to provide production support for critical Fixed Income trading applications in a hybrid environment (4 days onsite).

The role involves collaborating with traders, developers, and global teams to ensure system stability, availability, and performance. Visa sponsorship under TN/E-2 is offered by a French company with global reach.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Finance, Quantitative Finance, or related field.
• At least 3 years of experience in application support, production support, or similar.
• Experience in Front Office or financial markets environment.
• Experience supporting traders, sales teams, or business users.
• Good knowledge of Unix/Linux and SQL.
• Bash or shell scripting is a plus but not mandatory.
• Knowledge of Fixed Income products including bonds, CDS, and CDX is preferred.
• Understanding of pricing, risk calculations, or electronic trading workflows is a plus.

Responsibilities

• Monitor health and availability of Front Office trading applications and ensure services run efficiently.
• Provide day-to-day support to traders and troubleshoot production issues.
• Perform application releases and deployments with development teams.
• Investigate and escalate production incidents to minimize business impact.
• Collaborate with development, infrastructure, and stakeholders for stability and improvement.
• Maintain operational procedures and support documentation.
• Coordinate with global teams in New York, Montreal, London and Paris.

Skills

Bash scripting

SQL

Unix/Linux

Fixed Income knowledge

Education

Bachelor’s degree in CS/Engineering/Finance

Job description

Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise.

With over 6,000 employees across five continents, we accelerate our clients' transformations through long-term partnerships, creating measurable and sustainable impact.

Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental development, and innovation laboratory.

In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building, and scaling solutions that enable companies to grow more efficiently.

Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise.

With over 6,000 employees across five continents, we accelerate our clients' transformations through long-term partnerships, creating measurable and sustainable impact.

Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental development, and innovation laboratory.

In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building, and scaling solutions that enable companies to grow more efficiently.

Job Description

Location: NYC (Hybrid – at least 4 days onsite/week)

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (Talan is a French Company). We do not support or transfer other visa types (e.g., H-1B, OPT, etc).

Position Overview

We are seeking a Front Office Trade Support to provide production and application support for a suite of critical Fixed Income trading applications. This role is highly visible within the Front Office, requiring close interaction with traders, development teams, and technology support to ensure the stability, availability, and performance of trading systems. The successful candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and be comfortable supporting business-critical applications.

Key Responsibilities

• Monitor the health and availability of Front Office trading applications, ensuring services are running efficiently and resolving issues promptly
• Provide day-to-day support to traders, responding to application-related questions and troubleshooting production issues
• Perform application releases and deployments in coordination with development teams
• Investigate, diagnose, and elevate production incidents as needed to minimize business impact
• Collaborate with development, infrastructure, and business stakeholders to ensure system stability and continuous improvement
• Maintain operational procedures and support documentation
• Collaborate with development and global support teams across New York, Montreal, London, and Paris.

Supported Applications

• Zeus – Bond pricing platform used by Fixed Income traders
• Pegasus – Reporting platform supporting Front Office activities
• Bond RFQ – Electronic Request-for-Quote platform enabling traders to respond to client RFQs received through Bloomberg (BBG), MarketAxess, Trumid, and Tradeweb
• Iris – Pricing platform for CDS and CDX products
• Tradebox – Captures executed market orders and routes them to the booking platform, Xone

Preferred Qualifications

• Experience with Bash scripting
• Working knowledge of SQL
• Understanding of Fixed Income products and trading workflows

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Finance, Quantitative Finance, or a related field.
• At least 3 years of experience in application support, production support, or a similar role.
• Previous exposure to a Front Office or financial markets environment.
• Experience supporting traders, sales teams, or business users.
• Good knowledge of Unix/Linux and SQL.
• Bash or shell scripting knowledge is a plus but not mandatory.
• Knowledge of Fixed Income products, including bonds, CDS, and CDX, is preferred.
• Understanding of pricing, risk calculations, or electronic trading workflows is a plus.
• Strong analytical, troubleshooting, and communication skills.
• Ability to prioritize multiple tasks and remain effective under pressure.
• Autonomous, client-focused, proactive, and team-oriented.

Company’s Benefits

• USD $80,000 - US$120,000. We do not offer bonuses.
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD
• Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.