Application Operations Engineer

Global Payments; Atlanta (GA); On-site; MXN 180,000 - 300,000; Full time

Job summary

Global Payments is seeking an entry-level chaos engineering-minded engineer to help design tests that reveal how systems fail and to implement remediation plans. You will work with DevOps and GitOps to automate and improve self-service capabilities, push systems to the next performance tier, and safeguard reliability across production and non-production environments.

Responsibilities include running game days, monitoring health, performance, and security, and assisting the Technical Operations

Qualifications

• BS in Computer Science or related field; no experience required.
• Basic knowledge of programming and Unix/Linux internals or networking.
• Willingness to learn DevOps and GitOps practices.

Responsibilities

• Contribute to chaos engineering efforts by designing tests to reveal how systems fail in theory and practice, and help formulate remediation plans.
• Use DevOps and GitOps practices to improve automation and self-service capabilities.
• Assist in running “game days,” monitoring health, performance and security, and troubleshooting infrastructure issues with the Tech Operations Team.

Skills

Programming basics

Unix/Linux internals

Networking basics

DevOps concepts

Education

BS in Computer Science/IT or related field

Job description

What Part Will You Play?

Chaos engineering - thinks laterally about how systems might fail in theory, designs tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate. Use practices from DevOps and GitOps to improve automation and processes to make self service possible. Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier. Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing. Running “game days” to test assumptions about reliability and learn what will break before it matters to customers. Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure. Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t). Troubleshooting systems and network issues, alongside our Technical Operations Team.

What Are We Looking For in This Role?

Minimum Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field No experience required. Typically has a basic knowledge with programming in one or more programming languages and Unix/Linux systems internals and administration (e.g. filesystems, inodes, system calls) or networking (e.g. TCP/IP, routing, network topologies and hardware, SDN).

Preferred Qualifications

Nothing added

What Are Our Desired Skills and Capabilities?

• Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
• Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
• Normally receives detailed instructions on all work.

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

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EEOC Statement:

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].