Application Engineer - Security Systems & Software Integration

Allied Universal

Wyoming (MI)

On-site

USD 70,000 - 95,000

Full time

14 days+

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Job summary

Allied Universal is hiring an Application Engineer to support installation and service teams with software integration, troubleshooting, system commissioning, upgrades, and advanced diagnostics. You will configure LAN and wireless networks, diagnose issues, coordinate with project teams, and lead end-user training while managing licensing for smooth adoption.

The role requires a high school diploma, 3+ years in programming and troubleshooting access control/video systems, and certifications with

Qualifications

Must have a high school diploma or equivalent.
Certification(s) with access control systems and video platforms (AMAG, Lenel, Milestone, Genetec, Software House, or similar).
Minimum 3 years programming and troubleshooting access control and video systems.
Advanced knowledge of security system providers.
Strong reading and documentation skills.
Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word).
Excellent verbal and written communication skills.
Ability to work with internal and external customers.

Responsibilities

Integrate electronic security systems to deliver cohesive, advanced solutions
Configure LAN and wireless networks to ensure reliable connectivity and performance
Diagnose and troubleshoot system issues for optimal functionality
Collaborate with project teams and end users to support software deployment and usage
Resolve software-related issues, engaging technical resources when necessary
Escalate critical problems promptly to minimize project impact
Coordinate project timelines and resources with the management team for efficiency
Lead end-user training and manage licensing to ensure successful adoption and continuous development