Application Engineer, Refrigeration Systems

Copeland; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Copeland is seeking an experienced Application Engineer in the United States region to support HVACR product applications, conduct trainings, and manage warranty issues. The role focuses on customer queries, software-assisted design, and collaboration with Sales and manufacturing teams.

The candidate should have 8–10 years in HVACR, a degree in Mechanical or Electrical Engineering, and be prepared to travel regionally to support customers and partners.

Qualifications

• Degree/Diploma in Mechanical Engineering or Electrical & Electronics Engineering.
• 8–10 years of experience in HVACR design, projects, service, technical support, or training.
• Strong knowledge of thermodynamics, Refrigeration Systems and controls.
• Willingness to travel across Africa region.

Responsibilities

• Respond promptly to technical queries from customers; collaborate with distributors and OEMs.
• Support customers with product selection and heat load calculation software.
• Lead MEA NBO for refrigeration products with Sales.
• Develop and deliver technical training on controllers and protections.
• Manage warranty claims and perform RCA with data logging.
• Collaborate with manufacturing to improve product performance.

Skills

Thermodynamics

Refrigeration Systems

Controls

Troubleshooting

Communication

Microsoft Office

Technical software tools

Education

Mechanical or Electrical Engineering degree

Tools

Product selection software

Heat load calculation software

Refrigerant/ sizing software

Microsoft Office

Job description

Copeland is seeking an experienced Application Engineer in the United States region to support HVACR product applications, conduct trainings, and manage warranty issues. The role focuses on customer queries, software-assisted design, and collaboration with Sales and manufacturing teams.

The candidate should have 8–10 years in HVACR, a degree in Mechanical or Electrical Engineering, and be prepared to travel regionally to support customers and partners.