Application Engineer - Inspection Systems

Omron Healthcare, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Omron Healthcare, Inc. seeks an energetic OEI Application Engineer to support AOI, SPI, and AXI solutions from Phoenix with remote work options. You will be the in-house expert on inspection technologies and help customers with equipment decisions, programming, and demonstrations.

You will train users, assist sales activities, and contribute to training material development while traveling as needed to support customers across the region.

Qualifications

• Bachelor’s degree in Engineering or related technical discipline from an accredited four-year institution (preferred)
• 4+ years SMT-manufacturing related experience with capital equipment support and strong troubleshooting skills

Responsibilities

• Maintain knowledge of Omron inspection solution portfolio, quality standards and industry insights as in-house expert
• Maintain expert level knowledge of equipment operation and programming
• Assist customers with equipment decisions and technical discussions
• Assist the sales team with demonstrations & evaluations
• Assist with industry and trade-show events
• Provide remote, phone and on-site customer support
• Train customers and team members on technology topics
• Assist with training materials design and implementation
• Travel to visit customers up to 50–75%
• Uphold Omron guiding principles in all interactions

Skills

Electrical schematics

Project planning

Windows OS & security

PC/server hardware

Customer-facing communication

Rapid learning

Independent and team work

Energetic, self-starting

Professional demeanor

Bilingual: Spanish or Japanese

Education

Bachelor’s degree in Engineering/related field

Tools

AutoCAD

Job description

#OEI-3575

Phoenix, Arizona, United States

Location

Home Office OEI-HMOEI

Position

OEI APPLICATION ENGINEER AOI-OEIAEO

External Description

Omron Inspection Systems Division is seeking an energetic application engineer to be part of a dynamic team and work alongside advanced technology. The AE role is responsible for the dedicated support of Omron’s automated inspection solutions (SPI, AOI & AXI). This position is located in Phoenix, Arizona, and is remote.

RESPONSIBILITIES:

• Maintain an extensive knowledge base of the Omron inspection solution portfolio, quality standards, and industry insights (as in-house expert)
• Maintain expert level knowledge of equipment operation and programming
• Assist customers with equipment decisions, questions & technical discussions
• Assist the sales team with demonstrations & evaluations (technical sales role)
• Assist the sales team with specific, strategic sales & promotional activities
• Assist the sales team with industry and trade-show events
• Provide remote, phone and on-site customer support
• Train customers and team members on technology-related topics
• Assist with the design and implementation of training materials
• Crosstrain on each Omron inspection solution product category (SPI, AOI & AXI)
• Perform any other activities assigned by management
• Represents the Omron Guiding Principles through personal and business interactions with employees, customers, distributors, and colleagues
• Represent Omron in a professional, ethical, and socially responsible manner
• To conform with U.S. export control regulations, the applicant should be eligible for any required authorization from the U.S. Government.

EDUCATION, EXPERIENCE AND CERTIFCATIONS:

Education: Bachelor’s degree in Engineering, Engineering Technology, Computer Science, or a related technical discipline from an accredited four-year institution, or equivalent combination of education and experience (preferred)

• Experience: 4+ years of SMT-manufacturing related experience (inspection-focused role preferred) with capital equipment support experience and strong troubleshooting skills.

KNOWLEDGE, SKILLS AND ABILITIES - The responsibilities listed below are representative, but not all inclusive of the knowledge, skill, and/or ability necessary to satisfactorily and successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Ability to read basic electrical schematics
• Effective project planning skills and experience
• Windows PC and Windows Server, networking, domain & security support experience
• PC & server hardware build and support experience
• Strong verbal and written communication skills (desire to work in a customer-facing role)
• Ability to learn new concepts quickly and eager to impress
• Ability to work independently or as part of a group project
• Energetic, self-starting, and motivated personality
• Personable & professional attitude (presents well in front of customers)
• Bilingual: Spanish or Japanese language aptitude (a strong plus)
• AutoCAD or similar skills (a strong plus)

QUALIFICATION REQUIREMENTS - The requirements listed below are representative of the physical and environmental factors the job holder will encounter. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Physical Requirements: While performing the responsibilities of the job, the employee is often required to talk, hear at normal speaking levels, sit and use their hands and fingers to type, handle or feel, including repetitive motions with the wrists, hands and fingers. Activities include extended periods of sitting, standing and walking. Traveling to visit customers may require continued walking, up to a mile in distance at a time.

Environmental Factors: While performing the duties of this job, the employee is exposure to manufacturing environments, factories, mills, office, mines and treatment plants. Environments will vary depending on the customer you are visiting.

Other Requirements: A deemed Export License may be required.

Travel Requirements : Willingness to work irregular schedules/hours and the ability to travel up to 50 – 75%

Conclusion – This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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