Application Engineer

Degree Controls, Inc.; Nashua (NH); On-site; Full time

Benefits offered by this job

3 weeks annual paid vacation

Company Medical, Dental, Life, Disability

401(k) with match

Job summary

A leading technology firm in Nashua, NH is seeking an Applications Engineer to act as the interface between customers and sales activities. Responsibilities include creating technical documents, supporting product development, and assisting with marketing efforts. The ideal candidate has a B.S. in Engineering and 5-7 years of experience in a related role. This position offers competitive compensation, paid vacation, and benefits including health insurance.

Qualifications

• 5-7 years of experience as an applications or technical specialist.
• Experience in sensors and instruments or airflow measurement applications is a plus.
• Proven experience in documentation control.

Responsibilities

• Answer technical questions for customers and provide solutions.
• Create Marketing Requirements Documents for product proposals.
• Develop and maintain the Shopify ecommerce site.

Skills

Technical writing

Communication skills

Adobe InDesign

Team player

Problem-solving

Education

B.S. in Electrical, Mechanical, or Systems Engineering

Tools

SalesForce

Shopify

Zapier

Job description

Direct message the job poster from Degree Controls, Inc.

The Applications Engineer is the interface between customer and sales activities and engineering capabilities to ensure products meet or exceed expectations. The position will support the development of specifications, create all technical documents used by customers, and update or release new features or products. The position will additionally support sales and marketing efforts of all products. This position will be based in Nashua, NH and report to the VP of Sales and Marketing.

Responsibilities

• Answer existing customer technical questions and provide solutions to identified issues;
• Understand sales and customer technical requirements, develop marketing requirements specification; documents to support product proposals and drive products through engineering to final completion;
• Advise Sales and Engineering of any product improvement suggestions, new regulations and monitor market trends;
• Create Business Opportunity Proposals (BOP’s) and Marketing Requirements Documents (MRD’s) to provide market research and technical specifications for new features or products;
• Lead Marketing/Sales/Applications actions for new product launches to include product testing and integration with existing software offerings;
• Responding to documentation change requests and successful prioritization;
• Clearly articulate and document technical proposals, and statements of work, referenced by new sales quotations;
• Support sales initiatives through provision of technical specifications, clean and articulate product quotations, and proposals to ensure successful sales outcomes;
• Develop and maintain the Shopify ecommerce site for new product introductions, page setups, copy writing and configuration setups to ensure smooth operation for clients;
• Maintain the Zapier API tool between Mailchimp (e‑directs), SalesForce (CRM) and Shopify (ecommerce) sites;
• Development of a library of Application notes, Data Sheets & User Manuals;
• Develop and publish weekly e‑directs and manage mailing list;
• Maintain weekly blog posted on website to drive technical understanding;
• Maintain and grow a weekly LinkedIn posting(s) and followers;
• All other duties as assigned;

Experience, Skills, and Education

• 5-7 years of experience as an applications or technical specialist;
• A BS degree in Electrical, Mechanical, or Systems Engineering is preferred;
• Demonstrated experience in technical writing and documentation control;
• Superb writing and grammar skills with strong word processing proficiency;
• Experience in sensors and instruments or airflow measurement applications a plus;
• Demonstrated skills as a service minded team player with excellent communication and relation building skills;
• Adobe InDesign experience required;

Compensation

• Annual base salary, depending on candidate’s experience;
• 3 weeks annual paid vacation;
• Company Medical, Dental, Life, Disability and 401(k) with match;

Company Background

DegreeC designs airflow sensors and instruments for measuring airflow as well as custom‑designed intelligent systems that deliver precise flows of air for each customer’s needs. DegreeC provides this solution at chip scale, board level, box scale, room scale and for entire buildings. DegreeC’s core competencies are: Environmental Sensing, Measurement & Data Collection; Testing & Compliance Validation Instruments for Critical Industries; Application‑Specific Digital, Thermal & Process Controllers; Thermal Management Design & Consulting Services; Prototype Design Validation & Testing; and Facility Infrastructure Monitoring.