Location: King of Prussia, Pennsylvania, United States
Industry: Electric Power Transmission, Control, and Distribution
Work Setting: Hybrid
Are you passionate about engineering innovation, customer engagement, and developing advanced technical solutions? We are looking for a technically skilled and customer-focused Application Engineer / Technical Program Manager who can combine engineering knowledge, solution development, and project management expertise to deliver customized solutions throughout the entire product lifecycle.
The ideal candidate will have a strong engineering background, experience managing customer-facing technical projects, and the ability to collaborate with multidisciplinary teams to drive complex product development initiatives. This role provides an opportunity to work on precision-engineered products, electromechanical systems, and advanced motion control technologies serving critical and highly regulated industries.
Key Responsibilities
Customer Engagement & Technical Solution Development
- Serve as the primary technical liaison for customers throughout the sales, engineering, development, and product delivery lifecycle.
- Understand customer requirements, application needs, technical challenges, performance expectations, and project objectives.
- Recommend standard, customized, or modified engineering solutions based on application requirements and business needs.
- Convert customer expectations into detailed technical specifications and communicate requirements effectively to internal engineering and manufacturing teams.
- Provide technical guidance and support during product development, evaluation, and implementation stages.
Application Engineering & Product Development
- Conduct application assessments, technical evaluations, product sizing, feasibility studies, and performance validation.
- Apply engineering knowledge of electric motors, gear systems, electromechanical components, and motion control technologies to develop effective solutions.
- Support the design and development of customized engineering products for aerospace, defense, healthcare, and industrial applications.
- Develop strong product knowledge and provide technical expertise on precision engineering solutions and related product technologies.
- Participate in product testing, design evaluations, technical assessments, and qualification activities.
Program & Project Management
- Manage customer-focused engineering programs from initial concept and prototyping through product qualification, testing, and production implementation.
- Coordinate project activities across engineering, manufacturing, quality, operations, and commercial teams.
- Monitor project schedules, deliverables, milestones, dependencies, and potential risks to ensure timely execution.
- Manage multiple development programs simultaneously, maintaining regular communication with customers and internal stakeholders.
- Support long-term engineering initiatives involving extended development timelines and continuous technical collaboration.
Cross-Functional Collaboration
- Work closely with sales, business development, engineering, manufacturing, and operations teams to develop and deliver customer-specific solutions.
- Ensure effective communication between customers and internal technical teams regarding product specifications, project schedules, and development requirements.
- Coordinate technical discussions, design reviews, customer meetings, and product introduction activities.
- Facilitate alignment across teams to resolve technical challenges and maintain project progress.
Customer Relationship Management
- Establish and maintain strong professional relationships with customer engineering, procurement, and program management teams.
- Conduct customer visits, technical presentations, product demonstrations, and project review meetings.
- Provide continuous technical assistance and support throughout the product development and production lifecycle.
- Identify opportunities for new business, product enhancements, additional applications, and long-term customer partnerships.
Market Research & Product Insights
- Gather customer feedback, industry developments, and market intelligence to identify emerging technologies and application opportunities.
- Analyze customer requirements and competitive trends to support product innovation and business growth.
- Share market insights with internal teams to contribute to product development strategies and future business initiatives.
Ideal Candidate Profile
- Engineering Expertise: Strong technical foundation in Mechanical Engineering, Electrical Engineering, Mechatronics, or related engineering disciplines.
- Customer-Facing Experience: Proven ability to work directly with customers, understand technical requirements, and deliver effective engineering solutions.
- Technical Problem-Solving: Strong analytical and troubleshooting skills with the ability to evaluate complex applications and recommend appropriate solutions.
- Communication Skills: Excellent verbal and written communication skills, including the ability to explain complex technical concepts to diverse audiences.
- Project Management: Demonstrated ability to manage multiple engineering projects, customer commitments, schedules, and competing priorities.
- Stakeholder Management: Ability to coordinate effectively with cross-functional teams and build productive relationships with internal and external stakeholders.
- Customer Relationship Building: Strong interpersonal skills and the ability to establish long-term partnerships with customers.
- Adaptability: Comfortable working on complex technical programs with extended development cycles and evolving customer requirements.
Basic Qualifications
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related engineering discipline.
- 3–5+ years of relevant experience in Application Engineering, Sales Engineering, Systems Engineering, Product Engineering, or similar customer-facing technical roles.
- Experience collaborating directly with customers to understand requirements and develop technical solutions.
- Strong technical communication and presentation skills.
- Demonstrated experience managing multiple projects, timelines, and customer deliverables.
- Willingness and ability to travel approximately 15–20%, including occasional international travel.
Preferred Qualifications
- Experience with electric motors, precision motion control systems, gearboxes, electromechanical products, or related engineering technologies.
- Industry experience in aerospace, defense, aviation, military, medical, or other highly regulated sectors.
- Familiarity with aerospace engineering programs, product qualification standards, testing procedures, and extended product development cycles.
- Experience developing and supporting customized or application-specific engineering solutions.
- Exposure to cross-functional engineering project coordination and New Product Introduction (NPI) processes.
- Knowledge of industry compliance frameworks, including ITAR, DFARS, and other aerospace and defense regulatory requirements.
- Ability to work in the United States without requiring employer sponsorship for employment authorization.