Application Engineer

Prosum; Hillsboro (OR); Vor Ort; USD 100.000 - 125.000; Vollzeit

Zusammenfassung

Prosum in Hillsboro, OR is hiring an Application Engineer to support reticle inspection products and related software. You will liaise between customers and engineers, deliver on-site training, and help define product specifications. Strong optics knowledge and MATLAB/Python/Linux skills are required.

You will also work with field service to install and support products on site, ensuring clear communication and high customer satisfaction throughout engagements.

Qualifikationen

• Degree in Electrical Engineering, Physics, or similar.
• Knowledge of MATLAB, Python, Linux and other analysis software.
• Knowledge of optics and wavelength.
• User interfacing.
• Experience with semiconductor photomask inspection tools.

Aufgaben

• Application Service Engineering: interfacing Reticle inspection Die to Database software development team to diagnose products.
• Provide liaison between customer and applications programmer; handle customer requests for changes in applications.
• Deliver customer technical training and create training materials and notes.
• Develop technical presentations and conduct product demonstrations.
• Assist sales in defining specifications and guiding purchase decisions.
• Collaborate with field service engineers to provide on-site support and product installation.
• Maintain customer satisfaction through clear communication and knowledge sharing.

Kenntnisse

MATLAB

Python

Linux

Ausbildung

Electrical Engineering or Physics degree

Tools

Analysis software

Jobbeschreibung

## Application Engineer**Hillsboro,OR97124.**Employment Type:PermJob Category: Data EngineerJob Number: 24230Remote Options: Onsite## Job Description**Application Engineer** *Salary Range: $100k to $125k* Our client is urgently looking for direct hire an Application Engineer to sit in Hillsboro, OR; the ideal candidate for the role must be able to do the following *Application Service Engineering** Interfacing Reticle inspection Die to Database software development engineering team to provide a customer product diagnosis and possible problem solution of products.* Providing liaison between customer and applications programmer for customer requests involving change in applications.* Providing customer technical training including on-site training and generating best known method documents, application notes and other training materials.* Developing technical presentations and conducting demonstrations on products.* Assisting sales staff to prepare product specification and negotiating a customer’s took purchase specifications.* Working together with field service engineers to give customer application support at customer site in timely manner, as well as an installation of products.* Building and maintaining customer satisfaction through clear and consistent communication and sharing collective knowledge.*Field Service Engineering** Receives service calls from customers. Determines customer need or problem and responds accordingly.* May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.* Performs preventative maintenance on Company products.* Establishes and manages a local maintenance service structure.* Inspects and evaluates customer usage of Company products.* Provides training to customers in usage and maintenance of Company products.**Requirements for the Role:**1. Degree in Electrical Engineering, Physics, or similar2. Knowledge of MATLAB, Python, Linux and other analysis software3. Knowledge of optics and wavelength4. User interfacing5. Previous work experience with semiconductor photomask inspection tools