Application Engineer

CyberCoders; Charlotte (NC); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company pension

Capital‑forming benefits

Employee benefits

Ticket Plus Card

JobBike

Hybrid working model

30 days annual leave

Job summary

CyberCoders is seeking an Application Engineer to support customers and internal teams in developing, specifying, and deploying automation and control solutions. The role combines controls engineering expertise with strong customer-facing skills and collaboration across sales, engineering, and field service teams.

You will design control architectures, program PLCs, create wiring diagrams, and lead onsite commissioning to ensure successful handover and customer satisfaction.

Qualifications

• Bachelor's degree in EE/ME/Controls or related field.
• 3+ years in controls engineering or related automation role.
• Proficiency with AutoCAD for electrical schematics and layouts.
• Hands-on PLC programming and troubleshooting (Allen-Bradley, Siemens).
• Strong customer-facing skills and requirements gathering.
• Knowledge of control system components and industrial protocols.
• Excellent verbal and written communication; documentation.
• Willingness to travel to customer sites for commissioning and training.

Responsibilities

• Collaborate with sales and customers to provide demos.
• Design control system architectures and develop PLC programs, I/O lists, and control logic diagrams.
• Produce and maintain AutoCAD drawings, schematics, wiring diagrams, and panel layouts for control systems and machine integrations.
• Perform system configuration, testing, and onsite commissioning to ensure successful installation and handover.
• Provide technical support during project implementation, troubleshoot system issues, and implement corrective actions both remotely and onsite.
• Prepare technical documentation, user manuals, and training materials for customers and internal stakeholders.
• Participate in project reviews, risk assessments, and continuous improvement initiatives to optimize designs and delivery.
• Support post-sale activities including updates, upgrades, and field service coordination to maintain customer satisfaction.

Skills

Customer-facing

PLC programming

Ladder logic

Troubleshooting

Communication

Problem solving

Industrial protocols

Education

Bachelors degree in EE/ME/Controls

Tools

AutoCAD

Allen-Bradley PLC

Siemens PLC

EtherNet/IP

Job description

Application Engineer

Position Overview

We are seeking an Application Engineer to support customers and internal teams in developing, specifying, and deploying automation and control solutions. The ideal candidate will combine controls engineering expertise with strong customer-facing skills. This role requires effective communication, hands‑on problem solving, and collaboration across sales, engineering, and field service teams.

Key Responsibilities

• Collaborate with sales and customers to provide demos
• Design control system architectures and develop PLC programs, I/O lists, and control logic diagrams.
• Produce and maintain AutoCAD drawings, schematics, wiring diagrams, and panel layouts for control systems and machine integrations.
• Perform system configuration, testing, and onsite commissioning to ensure successful installation and handover.
• Provide technical support during project implementation, troubleshoot system issues, and implement corrective actions both remotely and onsite.
• Prepare technical documentation, user manuals, and training materials for customers and internal stakeholders.
• Participate in project reviews, risk assessments, and continuous improvement initiatives to optimize designs and delivery.
• Support post‑sale activities including updates, upgrades, and field service coordination to maintain customer satisfaction.

Qualifications

• Bachelors degree in Electrical Engineering, Mechanical Engineering, Controls Engineering, or a related technical field (or equivalent experience).
• 3+ years of experience in controls engineering, applications engineering, or a related automation role.
• Proficiency with AutoCAD for creating and revising electrical schematics, panel layouts, and mechanical drawings.
• Hands‑on experience programming and troubleshooting PLCs (e.g., Allen‑Bradley, Siemens, or similar) and familiarity with ladder logic, function block, or structured text.
• Strong customer‑facing skills with experience gathering requirements, presenting technical solutions, and providing onsite support and training.
• Practical knowledge of control system components (PLCs, HMIs, drives, I/O modules) and fieldbus/industrial communication protocols (EtherNet/IP, Modbus, Profinet, etc.).
• Excellent verbal and written communication skills, with the ability to produce clear technical documentation and user guides.
• Willingness to travel to customer sites for commissioning, troubleshooting, and training as required.

Benefits

• Company pension plan (CPP)
• Capital‑forming benefits
• Employee benefits
• Ticket Plus® Card (Edenred)
• JobBike
• Flexible working hours and a hybrid working model
• 30 days annual leave