Application and Data Support Specialist - Information Technology Spec 2

Minnesota IT Services; Saint Paul (MN); Híbrido; USD 60 000 - 97 000; Tempo integral

Resumo da oferta

Minnesota IT Services in Saint Paul is hiring an Application and Data Support Specialist to deliver IT service support for MnDOT applications. You will work in a matrixed environment, collaborating with IT owners and business partners to resolve issues and maintain service levels.

The role emphasizes GIS expertise, ESRI tooling, and strong customer-focused communication. Onsite work is required at times with telework options available as described in the posting.

Qualificações

• Two years of IT experience required in Python & ArcGIS Web Development, SQL/PLSQL.
• Experience with ESRI ArcGIS tools and geodatabases preferred.
• Strong communication and customer-focused problem solving.

Responsabilidades

• Provide MNIT DOT application and data support for COTS and custom builds.
• Coordinate with IT service owners to ensure SLAs are met.
• Communicate and resolve simple to complex support tasks for MnDOT.

Conhecimentos

Python

ArcGIS

SQL/PLSQL

Communication

Customer-focused

Formação académica

Degree in IT or related field

Ferramentas

ArcGIS Experience Builder

ArcGIS Portal

ArcGIS Online

ArcGIS Experience Builder Developer Edition

ArcGIS Maps SDK for JavaScript

Descrição da oferta de emprego

• Telework Eligible: Yes
• Education Verification

Working Title: Application and Data Support Specialist

Job Class: Information Technology Specialist 2

Agency: Minnesota IT Services

• Job ID: 97052
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/28/2026
• Closing Date: 11/03/2026
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Transportation (DOT)
• Work Shift/Work Hours: Day Shift / 8:00 AM - 4:30 PM
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $28.67 - $46.62 / hourly; $59,862 - $97,342 / annually
• Job Class Option: Application
• Classified Status: Classified
• Bargaining Unit/Union: 214 – Professional Employees (MAPE)
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives in government IT. This position serves our partners at the Minnesota Department of Transportation (MnDOT). MNIT MnDOT supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a safe, efficient, and reliable multimodal transportation system, the team connects people and markets across Minnesota.

This position will provide MNIT DOT application and data support services for commercial‑off‑the‑shelf (COTS) and custom‑built per the priorities set by the supervisor.

This position is responsible for collaborative application and data support in a matrixed environment and has IT service owners, process owners, process managers, architects, and IT team leads that provide direction for the connected IT services. This position will communicate, coordinate, deliver and/or resolve simple to complex application and data support service tasks to ensure MnDOT applications are supported per the application’s service level agreement, support model, and to the satisfaction of the MnDOT business partner.

This position requires an employee to work onsite at 395 John Ireland Blvd, Saint Paul Minnesota at least 50% of the time, with limited telework available.

Telework eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
• Candidates living 50 miles or more from the worksite in a bordering state are not eligible for hire unless relocating within 50 miles

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:

Position requires a minimum of two (2) years of IT related experience in Python & ArcGIS Web Development, SQL/PLSQL

Experience must include:

• Working knowledge of ESRI’s ArcGIS software, including ArcGIS Experience Builder, ArcGIS Portal and ArcGIS Online
• Working with imagery in Bentley CADD and/or ArcGIS
• At least 2 years of experience providing GIS support to individuals using ESRI tools and extensions
• Thorough working knowledge of ESRI geodatabases.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer‑focused approach grounded in active listening, empathy, and solution‑oriented problem‑solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

Preferred Qualifications

• Demonstrated verbal, written and presentation skills for communication and training of GIS concepts to users at all levels of the organization.
• Experience developing software in C#
• Field surveying experience
• Developing solutions with interactive mapping features or spatial data analysis
• Experience in MS Azure development environments
• Experience developing geospatial applications using one of the following development frameworks: ArcGIS Maps SDK for JavaScript, ArcGIS Experience Builder Developer Edition or ArcGIS Maps SDK

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

SEMA4 Records Check (applies to current and past state employees only)

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F‑1 STEM OPT extensions, and cannot complete Form I‑9 or any other documentation requiring employer participation in E‑Verify. All applicants must be legally authorized to work in the United States at the time of application.

Contact

If you have questions about this position, contact Human Resources at [e-mail].

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Human Resources at [e-mail].

Veterans

To be considered for any Veteran's Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

• Meet all Minimum Qualifications identified in this posting.
• Meet all of the RSV criteria.
• Submit a copy of your DD‑214 form by the closing date to: [e-mail]

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:

• Meet service requirements and have a verified service‑connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all Minimum Qualifications identified in this posting.
• You must submit all documentation by the closing date to: [e-mail]

Current State Employees

• Bidders: This vacancy is open for bids