Application Analyst Si Environmental, LLC

Si Environmental, LLC.; Richmond (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Certification support

Career advancement opportunities

Job summary

USA Water seeks an Application Analyst to join our Information Technology team. This entry-level role is ideal for someone eager to learn software, solve business problems, and collaborate with teams across the organization while gaining hands-on exposure to our enterprise systems, data workflows, and user support processes.

You will help implement and support business applications from planning through go-live, configure and test systems, train users, create guides, and contribute to process

Qualifications

• 0–2 years of experience in application support, business systems, IT support, business analysis, or related fields (internships count).
• Associate’s or Bachelor’s degree in Information Systems, Computer Science, Business, or related field preferred.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Support the implementation of new business applications from planning through go-live.
• Assist with system configuration, testing, data validation, user training, and post-implementation support.
• Provide day-to-day support for business applications by troubleshooting user issues and managing help desk tickets.
• Set up user accounts, maintain system configurations, and assist with application upgrades.
• Work with business teams to understand workflows and help improve business processes.
• Create user guides, training materials, and system documentation.
• Help onboard newly acquired companies onto USA Water’s standard technology platforms.
• Assist with IT projects and identify opportunities to improve system performance and user experience.

Skills

Analytical thinking

Communication skills

Problem solving

Customer service

Team collaboration

Education

Associate’s or Bachelor’s degree in Information Systems

Tools

Microsoft 365

Excel

Job description

USA Water is seeking a motivated Application Analyst to join our growing Information Technology team. This is an excellent opportunity for someone early in their IT career who enjoys learning new software, solving business problems, and working with teams across the organization. You’ll play an important role in implementing and supporting the business applications that keep our company running while gaining hands-on experience with enterprise systems.

Key Responsibilities

• Support the implementation of new business applications from planning through go-live.
• Assist with system configuration, testing, data validation, user training, and post-implementation support.
• Provide day-to-day support for business applications by troubleshooting user issues and managing help desk tickets.
• Set up user accounts, maintain system configurations, and assist with application upgrades.
• Work with business teams to understand workflows and help improve business processes.
• Create user guides, training materials, and system documentation.
• Help onboard newly acquired companies onto USA Water’s standard technology platforms.
• Assist with IT projects and identify opportunities to improve system performance and user experience.

Qualifications

• 0–2 years of experience in application support, business systems, IT support, business analysis, or a related field (internships count).
• Associate’s or Bachelor’s degree in Information Systems, Computer Science, Business, or a related field is preferred.
• Strong analytical, organizational, and problem-solving skills.
• Experience with Microsoft 365, especially Excel.
• Excellent communication and customer service skills with the ability to work effectively with both technical and non-technical users.
• Exposure to enterprise applications, SQL, reporting tools, or software implementations is a plus—but not required.

At USA Water, you’ll be part of a collaborative team that values innovation, continuous learning, and professional development. You’ll gain experience implementing and supporting enterprise applications across a growing organization, with opportunities for career advancement, certification support, and involvement in exciting technology initiatives as we continue to expand.

Ready to grow your career in business applications and enterprise technology? We’d love to hear from you! Apply today!